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Patient Services Coordinator III

1 month ago

Huntersville, North Carolina, United States Novant Health Full time
Overview

Novant Health Sleep Medicine Prosperity Church is seeking a highly skilled Patient Service Coordinator to join our team. As a key member of our administrative staff, you will be responsible for ensuring the timely and accurate recording of patient demographics, insurance information, and patient charges. Your exceptional organizational and communication skills will be essential in scheduling patient appointments and providing top-notch customer service.

We offer a competitive benefits package, career advancement opportunities, and a dynamic work environment that fosters teamwork and community involvement. Our commitment to diversity and inclusion ensures that all team members feel valued and empowered to deliver exceptional care.

Responsibilities
  • Record and update patient demographics, insurance information, and patient charges in a timely and accurate manner.
  • Schedule patient appointments with precision and attention to detail.
  • Provide exceptional customer service and support to patients and families.
  • Collaborate with cross-functional teams to ensure seamless patient care.
  • Stay up-to-date with changing priorities and adapt to new challenges with ease.
Requirements
  • High School Diploma or GED required.
  • One year of clerical experience in a medical office setting required.
  • Knowledge of medical office software, including updating patient demographic information, posting charges, and scheduling patient appointments.
  • Excellent verbal communication skills and ability to work with individuals of all cultures and levels of authority.
  • Ability to maintain confidentiality and function as part of a team.
  • Basic medical terminology and knowledge of EPIC systems required.