Current jobs related to Customer Service Representative for Automotive Industry - Council Bluffs, Iowa - Edwards Auto Group
-
Automotive Service Advisor
1 month ago
Council Bluffs, Iowa, United States Brakes Plus Full timeJob Title: Automotive Service AdvisorBrakes Plus is seeking a highly motivated and experienced Automotive Service Advisor to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, leading a team of technicians, and driving business growth.Key Responsibilities:Provide outstanding customer...
-
Automotive Service Director
2 weeks ago
Council Bluffs, Iowa, United States Edwards Auto Group Full timeAutomotive Service Manager **Key Responsibilities:** * Ensure high-quality service and repairs are provided to customers * Assist with hiring, training, and regulating the shop's efficiency * Control expenses and monitor the operations of the department * Manage schedules and guide employees * Handle escalated customer complaints * Conduct meetings with...
-
Automotive Service Technician
2 weeks ago
Council Bluffs, Iowa, United States Mad Hatter Auto Repair Full timeJob Title: General Automotive Service TechnicianMad Hatter Auto Repair in Council Bluffs, Iowa, is seeking a skilled and experienced General Automotive Service Technician to provide high-quality workmanship and excellent customer service.Responsibilities:Perform routine vehicle maintenance and various repairsDiagnose and troubleshoot automotive issues...
-
Automotive Service Director
4 weeks ago
Council Bluffs, Iowa, United States Edwards Auto Group Full timeEdwards Kia in Council Bluffs, IA is seeking an experienced Automotive Service Manager to lead the service department. The ideal candidate will have a proven track record of running a profitable and efficient service department, with a focus on customer satisfaction and employee development. Key responsibilities include managing schedules, controlling...
-
Automotive Service Technician
4 weeks ago
Council Bluffs, Iowa, United States Mad Hatter Auto Repair Full timeJob OverviewMad Hatter Auto Repair is seeking a skilled and experienced Automotive Service Technician to join our team in Council Bluffs, Iowa.We provide a diverse range of automotive services and are looking for a professional who shares our passion for high-quality workmanship and excellent customer service.Key ResponsibilitiesPerform routine vehicle...
-
Customer Service Representative
4 weeks ago
Council Bluffs, Iowa, United States American National Full timeJob SummaryThe Client Support Representative is responsible for delivering exceptional customer service and support to our valued clients. This role involves providing assistance with account-related inquiries, identifying sales opportunities, and ensuring seamless customer experiences.Key ResponsibilitiesHandle customer inquiries and requests via phone,...
-
Automotive Service Technician
2 weeks ago
Council Bluffs, Iowa, United States Edwards Auto Group Full timeAutomotive Service Technician Job DescriptionWe are seeking a highly skilled and experienced Automotive Service Technician to join our team at Edwards Nissan in Council Bluffs, IA. As a Nissan Certified Automotive Service Technician, you will be responsible for diagnosing, maintaining, and repairing customer vehicles to the highest standards.Key...
-
Automotive Service Technician
2 weeks ago
Council Bluffs, Iowa, United States Edwards Auto Group Full timeAutomotive Service Technician Job DescriptionEdwards Nissan in Council Bluffs, IA is seeking a skilled Automotive Service Technician to join our team. As a key member of our service department, you will be responsible for diagnosing, maintaining, and repairing customer vehicles to the highest standards.Key Responsibilities:Perform routine maintenance and...
-
Customer Service Representative
1 week ago
Council Bluffs, Iowa, United States 1-800-Flowers Full timeJoin Our Team as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to ensure that every customer...
-
Automotive Service Director
2 weeks ago
Council Bluffs, Iowa, United States Edwards Auto Group Full timeAutomotive Service Manager OpportunityEdwards Kia in Council Bluffs, IA is seeking an experienced Automotive Service Manager to lead the service department. The ideal candidate will have a proven track record of running a profitable and efficient service operation.Key Responsibilities:Ensure high-quality service and repairs are provided to customersAssist...
-
Customer Service Representative
1 month ago
Council Bluffs, Iowa, United States Golden Corral Full timeCustomer Service RepresentativeWe are seeking a Customer Service Representative to provide exceptional guest experiences at Golden Corral. As a key member of our front-of-house team, you will be responsible for creating lasting impressions on our guests from the moment they enter our restaurant.Key Responsibilities:Guest Service: Greet guests warmly, offer...
-
Automotive Service Technician
2 weeks ago
Council Bluffs, Iowa, United States Mad Hatter Auto Repair Full timeJob OverviewMad Hatter Auto Repair is seeking a skilled Automotive Service Technician to provide high-quality vehicle maintenance and repairs.Key ResponsibilitiesPerform routine vehicle maintenance and repairsDiagnose and troubleshoot automotive issues accuratelyProvide detailed explanations of repairs and services to customersStay up-to-date with automotive...
-
Automotive Service Director
3 weeks ago
Council Bluffs, Iowa, United States Edwards Auto Group Full timeAutomotive Service Manager OpportunityEdwards Kia in Council Bluffs, IA is seeking a highly skilled Automotive Service Manager to lead our service department to success. As a key member of our team, you will be responsible for driving efficiency, profitability, and customer satisfaction.Key Responsibilities:Service Excellence: Ensure high-quality service and...
-
Customer Service Representative
3 weeks ago
Council Bluffs, Iowa, United States U-Haul Full timeU-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with people and providing excellent customer service? If so, consider becoming a U-Haul Customer Care Representative.Job Summary:We are seeking a highly motivated and customer-focused individual to join our...
-
Automotive Service Director
2 weeks ago
Council Bluffs, Iowa, United States Edwards Auto Group Full timeAutomotive Service Manager OpportunityEdwards Kia in Council Bluffs, IA is seeking an experienced Automotive Service Manager to lead our service department. As a key member of our team, you will be responsible for driving efficiency, profitability, and customer satisfaction.Key Responsibilities:Service Delivery: Ensure high-quality service and repairs are...
-
Customer Service Representative
2 weeks ago
Council Bluffs, Iowa, United States U-Haul Full timeJob Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul, providing exceptional service to customers and ensuring their needs are met.Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to manage rentals and inventoryMove and...
-
Customer Service Representative
3 days ago
Council Bluffs, Iowa, United States U-Haul Full timeCustomer Service Representative RoleU-Haul is seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, inspecting and maintaining equipment, and assisting customers with U-Haul products and...
-
Customer Service Representative
1 month ago
Council Bluffs, Iowa, United States U-Haul Full timeU-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with customers and providing excellent service? If so, consider becoming a U-Haul Customer Care Representative.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as...
-
Automotive Service Manager
3 weeks ago
Council Bluffs, Iowa, United States Edwards Auto Group Full timeJob SummaryEdwards Kia in Council Bluffs, IA is seeking an experienced Automotive Service Manager to lead the service department. The ideal candidate will have a proven track record of running an efficient and profitable service department, with expertise in staffing, customer retention, cost controls, and maintenance of service records.Key...
-
Automotive Service Director
1 month ago
Council Bluffs, Iowa, United States Edwards Auto Group Full timeEdwards Kia in Council Bluffs, IA is seeking an experienced Automotive Service Manager to lead the service department. The ideal candidate will have a proven track record of running a profitable and efficient service department, with a focus on customer satisfaction and employee development. Key responsibilities include managing schedules, controlling...
Customer Service Representative for Automotive Industry
2 months ago
Edwards Auto Group is seeking a motivated Call Center Customer Service Representative to enhance our service department's operations. In this role, you will manage all incoming inquiries through phone and online channels, identify potential service opportunities, schedule appointments, and serve as the initial contact for our clientele.
Work Schedule: Monday to Friday, 8 AM to 5 PM, with a rotating Saturday.
Compensation: Starting at $19.00 per hour, plus bonuses and benefits.
Key Responsibilities- Responding to incoming calls and online requests.
- Documenting customer information and feedback in our system.
- Coordinating appointments and following up with customers who miss their scheduled times.
- Keeping updated knowledge of our products and services.
- Complying with all company policies and procedures.
- Maintaining communication with customers to ensure satisfaction with our services.
- Informing potential customers about ongoing promotions.
- Assisting with various additional tasks within the dealership.
- Prior experience in a call center environment.
- Strong communication skills and attention to detail.
- Professional demeanor and a solid work ethic.
- High school diploma or GED required.
- Proven customer service excellence.
