Automotive Service Director
5 days ago
Automotive Service Manager
**Key Responsibilities:**
* Ensure high-quality service and repairs are provided to customers
* Assist with hiring, training, and regulating the shop's efficiency
* Control expenses and monitor the operations of the department
* Manage schedules and guide employees
* Handle escalated customer complaints
* Conduct meetings with department staff to review activities and/or concerns
* Implement marketing strategies to improve sales
* Work directly with customers to discuss the mechanical details of their vehicle
**Requirements:**
* Previous dealership experience is required
* Previous automotive service experience is required
* Excellent communication skills
* Must be organized and detailed
* Time efficiency is a must
* Reliable work history
**About Edwards Kia:**
Edwards Kia is a leading automotive dealership in Council Bluffs, IA, committed to providing exceptional customer service and top-notch vehicle maintenance. As an Automotive Service Manager, you will play a critical role in ensuring the success of our service department, working closely with our team to deliver outstanding results and exceed customer expectations.
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