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Business Control Specialist

2 months ago

Chicago, Illinois, United States Bank of America Full time
Job Description:

At Bank of America, we are committed to helping our clients achieve their financial goals through responsible growth. As a Business Control Specialist, you will play a critical role in driving and executing internal control discipline and operational excellence within our organization.

Key Responsibilities:
  • Provide analytical and administrative support for processes and tools to drive adherence to enterprise-wide standards.
  • Monitor and test controls to identify issues and control improvements for remediation.
  • Implement optimized controls and enhanced Quality Assurance practices to support business continuity efforts.
  • Conduct quality inspection reviews to enhance employee performance and control effectiveness.
  • Perform QA activities, including executing on controls, managing cases, and reporting results.
  • Execute initiatives to identify areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success.
  • Support the overall management of regulatory exams, internal audits, and other monitoring and inspection reviews.
Requirements:
  • 2 or more years of experience in Quality Control/Assurance Testing, Process Risk Control (PRC), Risk Control Self-Assessment (RCSA), Internal audit, Risk management, Process improvement, Compliance, Front line control role, or similar business control experience.
  • Ability to critically think and problem solve when escalations arise.
  • Strong communication abilities, organizational skills, and attention to detail.
  • Strong research and analytical skills, with the ability to prioritize effectively and work independently with minimal direction.
  • Proficient computer/software skills, including Microsoft Word, Excel, Power Point, Outlook, SharePoint, etc.
Desired Skills:
  • ACAMS Certification.
  • KYC/CIP/CDD knowledge or experience.
  • Working knowledge of Risk, Quality Control/Assurance Framework.
  • Knowledge or experience with Anti-money Laundering concepts/regulations.
  • Previous work experience in risk, compliance, audit, operations, and/or controls.
  • Foundational knowledge of general bank policies, specific to data and privacy.
Shift and Hours:

1st shift (United States of America), 40 hours per week.