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Sales Associate

2 months ago

Torrance, California, United States Chico's Full time
Job Title: Sales Associate

At Chico's, we're looking for a talented Sales Associate to join our team. As a Sales Associate, you will play a key role in delivering an exceptional customer experience, driving sales, and maintaining a visually appealing store environment.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive and personalized shopping experience for every customer.
  • Meet or exceed sales goals by utilizing sales techniques, communicating product knowledge, and recommending merchandise to customers.
  • Maintain knowledge of current sales and promotions, as well as pricing and visual standards.
  • Ensure merchandise is handled, presented, and displayed in a way that meets company standards.
  • Participate in visual directives, including monthly store sets and zone maintenance.
Customer Experience:
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Ensure prompt resolution of customer concerns and provide a fast and efficient register experience.
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
  • Sign up clients for the reward program and build and maintain a solid customer following through clienteling and wardrobing.
Operational Excellence:
  • Support replenishment activities to keep the store full and abundant.
  • Assist with locate fulfillment and visual directives, including floor sets, window changes, and visual presentations.
  • Assist with boutique cleanliness and organization.
Teamwork and Growth:
  • Promote an inclusive, collaborative approach to problem-solving.
  • Seek personal developmental opportunities and solicit feedback.

This is a dynamic and fast-paced role that requires excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service. If you're a motivated and results-driven individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.

Chico's FAS, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.