Guest Experience Lead

5 days ago


Beloit, Wisconsin, United States McDonald's Full time
Lead the Experience:

As a Guest Experience Lead at McDonald's, you will be the face of our brand, ensuring that every guest has an exceptional experience. Your role will involve checking in with guests, making sure they are enjoying themselves, and handling any concerns or issues that may arise.

Be the Solution:

You will be the go-to person for resolving guest complaints and concerns, providing a solution that meets their needs and exceeds their expectations. Your ability to communicate effectively and anticipate customer needs will be key to your success in this role.

Understand that Teamwork is Key:

You will work closely with your team to maintain a welcoming, friendly, and clean restaurant environment. This includes working together to ensure that every guest has a positive experience, from the moment they walk in the door to the moment they leave.

Be in the Know:

You will be responsible for offering expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features. This will help our guests to make informed decisions and take advantage of the many benefits we offer.

Requirements:

To be successful in this role, you will need a humble and hospitable demeanor, a passion for helping and serving others, a desire to learn and grow, and the ability to communicate effectively and anticipate customer needs. If you have these qualities and are looking for a challenging and rewarding role, we encourage you to apply.

Equal Opportunity Employer:

McDonald's is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

Requsition ID:
PDX MC 1A84B0D5-5EEB-47BF62F5DEC0_4848

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