General Manager

1 week ago

Beloit, Wisconsin, United States Geronimo Hospitality Group Full time
About Geronimo Hospitality Group

We're a dynamic collection of award-winning boutique hotels, restaurants, and clubs that thrive on innovation and excellence. Our team is passionate about delivering exceptional experiences that leave a lasting impression.

Job Summary

We're seeking a seasoned General Manager to lead our restaurant team and drive business growth through revenue management, cost control, and guest satisfaction. As a key member of our team, you'll be responsible for maintaining a positive and efficient work environment, developing strong relationships with guests, and promoting a culture of open communication.

Key Responsibilities
  • Promote a culture of open communication and drive organizational excellence in operations and customer service.
  • Oversee performance measurements to ensure the property operates within approved budgets and is competitive in its respective competitive set.
  • Produce monthly financial reports to be presented to Geronimo Hospitality Leadership.
  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
  • Approach all encounters with guests and team members in a friendly, service-oriented manner.
  • Ensure all financial and personnel/payroll related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
  • Responsible for ensuring consistent high quality of food preparation and service.
  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
  • Work closely with other departments, including Marketing, Human Resources, Sales, Accounting, and Lodging, to ensure quality guest and employee experience.
  • Ensure positive guest service in all areas, responding to complaints and taking appropriate actions to turn dissatisfied guests into return guests.
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents.
  • Hire, develop, and train associates to ensure guest satisfaction and company culture.
  • Ensure the cleanliness and safety of the restaurant and its assets through the enforcing and maintaining of preventative maintenance programs.
Requirements
  • High School diploma or equivalent.
  • Minimum 5 years' experience in front-of-house or back-of-house operations leadership and/or management positions.
  • Computer skills, including Microsoft Office.
  • Food manager and beverage operator certification within 90 days of employment.
What We Offer

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

We're an Equal Employment Opportunity employer and welcome applications from diverse candidates.

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