Host - Guest Experience Specialist

1 month ago


Beloit, Wisconsin, United States Applebee's Grill & Bar Full time
Primary Responsibilities
  • Provide exceptional guest service by greeting and seating guests in a friendly manner, ensuring a smooth and efficient dining experience.
  • Assist servers as needed, maintaining a positive and proactive attitude.
  • Manage the wait list when the restaurant is full, ensuring guests are informed and satisfied.
  • Accommodate special needs of guests, such as boosters, highchairs, and disabilities.

Specific Functions and Duties
  • Open doors for guests arriving and departing, demonstrating a warm and welcoming demeanor.
  • Fill out the feature board and inflate balloons, adding a touch of personality to the dining area.
  • Maintain a clean and organized work area, completing cleaning tasks as assigned.
  • Transport and carry objects, such as high-chairs, up to 15 pounds up to 15 times a shift.

BENEFITS
  • Enjoy employee meals at a discounted rate.
  • Take advantage of flexible work schedules.
  • Participate in employee recognition programs.
  • Enjoy a comprehensive benefits package, including medical, dental, and vision insurance.

Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Physical stamina to stand for long periods and lift up to 15 pounds.
  • Ability to work a variety of shifts, including evenings and weekends.


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