Service Operations Manager

1 day ago


Farmington, New Mexico, United States TNTX, LLC Full time
Service Manager Job Description

The Lonestar Truck Group and TAG Truck Centers are seeking a highly skilled Service Manager to lead our Service Department. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the overall success of our Service Department.

Key Responsibilities:
  • Develop and implement sales and expense forecasts to drive business growth.
  • Oversee maintenance operations, including shop, vehicles, tools, and equipment.
  • Ensure exceptional customer service and interaction.
  • Maintain strong relationships with vendors and factory personnel.
  • Adhere to environmental and safety programs.
  • Effectively communicate with subordinates and customers.
  • Monitor and adjust work flow processes.
  • Resolve customer and employee disputes.
  • Ensure compliance with company policies.
Requirements:
  • Strong understanding of mechanical equipment.
  • Excellent communication and interpersonal skills.
  • Ability to read, analyze, and interpret business documents.
  • Ability to write reports and business correspondence.
  • Proficiency in Microsoft Office applications.
  • Basic understanding of Windows operating system.

We offer a competitive benefits package, including a 401k program, medical, dental, and vision insurance, and a strong commitment to training. If you are a motivated and experienced Service Manager looking for a new challenge, please apply today



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