Operations Manager

2 weeks ago


Farmington, New Mexico, United States Sulzer USA Inc. Full time

Job Summary:

Sulzer USA Inc. is seeking a skilled Operations Leader to oversee the daily activities of our Service Center. The ideal candidate will possess strong leadership, people, and management skills to drive productivity, quality, and safety.

Key Responsibilities:

  1. Job Execution:
  • Review work scopes and time estimates with craftsmen prior to job start
  • Monitor performance against estimated or established time values
  • Encourage efficient repair practices and strong pace of work
  • Champion the elimination of wasted time and effort
Customer Contact:
  • Direct contact with customers on a daily basis regarding work in the shop
  • Negotiate and communicate with customers regarding their needs
Technical Coaching and Problem-Solving Support:Procedures and Processes Assurance:
  • Ensure craftsmen adhere to SEMS systems, repair procedures, industry standards, OEM specifications, and customer specifications
  • Documentation of work steps, test results, and measurements
Resources Assurance:
  • Ensure craftsmen have necessary resources for timely, accurate, and safe work
  • Parts, tooling, equipment, and supplies
Quality Assurance:
  • Observe and correct conditions and behaviors that put quality at risk
  • Double-check work, measurements, and test results
  • Final inspection prior to job completion
Safety Assurance:
  • Observe and correct workplace hazards and behaviors that put health and safety at risk
  • Report near hits and injuries
Craftsmen Evaluation and Feedback:
  • Provide regular feedback on performance and work with craftsmen to develop improvement goals
  • Confront performance concerns and carry out positive discipline when necessary
Craftsman Training and Development:
  • Arrange on-the-job training and technical training
Approvals:
  • Approve non-job purchase requisitions for shop resources

Requirements:

The ideal candidate will possess strong leadership, people, and management skills to drive productivity, quality, and safety. A background in operations, quality assurance, or a related field is preferred.

What We Offer:

Sulzer USA Inc. offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].



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