Desktop Support Specialist in Farmington, New Mexico
14 hours ago
Farmington, NM (http://maps.google.com/maps?q=Farmington+NM)
About the RoleWe are seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Farmington, New Mexico. In this role, you will be responsible for providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, client center (tech bar) support, IT service management updates, and other client support duties needed to maintain workstation operations and customer satisfaction.
Key Responsibilities- Provide workstation software break-fix support
- IMAC – PC install, moves, adds, and changes
- Image loads
- Asset recovery
- Asset tagging
- Printer support
- Client center (tech bar) support
- IT service management updates
- Other client support duties as needed
- Previous working experience in desktop support is desired, however, training will be provided for all entry-level new hires
- Knowledge of PC imaging
- Experience with change management and incident management
- Experience with using tools such as: ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
- Certified Dell Technician
- Expertise in inventory control
As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more. For more information, please visit our website at https://vso-inc.com/careers
Salary Description$17.00/hr - $25.00/hr
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