Field Service Technician

3 days ago


Charlotte, North Carolina, United States Burroughs Full time
Job Description

Burroughs is seeking a skilled Field Service Technician to join our team in Charlotte, NC. As a Field Service Technician, you will be responsible for installing, maintaining, and servicing cash automation equipment at customer locations.

Key Responsibilities:

  • Install, maintain, and service cash automation equipment at assigned customer locations
  • Diagnose and resolve product performance problems
  • Ensure customer satisfaction through excellent follow-through and communication with customers and Burroughs team members
  • Maintain tools and parts inventory in a secure and accurate fashion

Requirements:

  • Technical aptitude or interest in learning to repair electronics and electro-mechanical components in complex machinery
  • Positive attitude and a passion for customer service
  • Impeccable personal integrity and business ethics
  • Independent and team work skills
  • Self-motivated and well-organized
  • Good oral and written communication skills
  • High School Diploma (Bachelor degree is preferred)
  • Must be at least 21 years of age
  • Must hold a valid US driver's license
  • Ability to lift and/or move equipment weighing up to 75 pounds

Benefits:

  • Extensive training, tools, and company vehicle all provided
  • Competitive compensation including premium pay scales, Floating Holidays, and Paid Time off
  • Comprehensive benefit packages including robust Medical, Dental, and Vision effective on the 1st day
  • 401k savings plans

Burroughs is a service and integration leader in payment and transaction automation technology with over 135 years of experience serving financial and retail customers. We offer a nationwide field service organization combined with remote managed services, technical support, help desk, program management, and hardware solutions.



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