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Field Service Technician

1 month ago

Charlotte, North Carolina, United States Jobot Full time
Field Service Technician Position with Industry Leader

$65,000-$85,000 per year / Great Benefits and Bonus Potential

This is a unique opportunity to join a leading company in the Food Industry with multiple locations worldwide.

About Us

We are a proud leader in the Food Industry, with a rich history spanning over 160 years. We value quality over quantity and put pride and passion into our work.

Why Choose Us?
  • Competitive Rate: $65,000-$85,000 per year depending on Experience
  • Core Hours: 8am-5pm
  • Great Room for Growth
  • 401k Match
  • PTO starts at 3 weeks a year and increases over time
  • Medical, Dental, Health, and Vision
  • Traveling Expenses Paid For by the company
  • Mostly Domestic Travel and some International
  • Service Technicians can be at the site for 3-4 months at a time, with the ability to travel home every weekend
Job Details

As a Field Service Technician, you will be responsible for:

  • Install, Commission, Operate, Repair, and Run Tests on Variety of Equipment in the field
  • Mechanical and Electrical Maintenance and Repair
  • Reviews performance reports and documentation from customers, and inspects malfunctioning or damaged product to determine the nature and scope of the problem
  • Analyzes review and inspection findings to determine the source of the problem, and recommends repair, replacement, or other corrective action
  • Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs
  • Provides phone and on-site technical assistance to help troubleshoot and repair equipment
  • Analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems
  • Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
  • Develops and conducts training on the safe operations of the equipment and demonstrates skills to operators and maintenance staff

Interested in learning more? Apply now by clicking the "Apply" button.