Restaurant Operations Manager

2 weeks ago


Fitchburg, Massachusetts, United States MANNA Full time
Lead a Team of High-Performing Individuals

We are seeking a motivated and experienced Shift Manager to join our team at Manna Inc. As a Shift Manager, you will be responsible for leading a team of high-performing individuals to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead a team of hourly employees to achieve sales and customer service goals
  • Develop and implement strategies to improve sales and customer satisfaction
  • Manage inventory, labor costs, and other operational aspects of the restaurant
  • Provide coaching and feedback to team members to improve performance
  • Collaborate with other Shift Managers and restaurant leaders to achieve company goals

What We Offer:

  • A stable and flexible work environment with opportunities for advancement
  • Competitive pay and benefits package, including medical benefits, bonus potential, and free meals while working
  • Opportunities for professional development and education rewards
  • A supportive and inclusive work environment with a focus on diversity and inclusion

About Manna Inc.

Manna Inc. is a minority-owned company with a focus on fostering an environment of diversity and inclusion. We established the Unity Care Fund, a charity funded by Manna and its employees, to provide aid to employees in times of crisis. Our Women in Leadership Council is built on a set of core values and guiding principles that support our commitment to the ongoing development and growth of women in our companies.

We believe in the potential of our employees and offer hourly employee development to our teammates. Over 50% of our managers come from the hourly ranks, demonstrating our commitment to promoting from within and providing opportunities for growth and development.



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