Assistant Service Manager

5 days ago


Gainesville, Virginia, United States Gainesville Garage Full time
About Gainesville Garage

We are a family-owned business with a strong reputation for quality auto repair, trailer services, and safety inspections in Gainesville, VA. Our team is dedicated to providing exceptional customer service and ensuring that our services are always done properly and in a timely manner.

Job Description

We are seeking a full-time Assistant Service Manager to join our team. As a key member of our service team, you will be responsible for welcoming customers, answering phones, scheduling appointments, ordering parts, advising customers, managing loaner vehicles, taking payments, and checking customers in and out.

Responsibilities
  • Provide exceptional customer service and ensure customer satisfaction
  • Manage service operations, including scheduling appointments and ordering parts
  • Assist with loaner vehicle management and customer check-in/check-out
  • Take payments and handle customer transactions
  • Work collaboratively with the service team to ensure efficient operations
Requirements
  • Auto-related experience required
  • Polite and positive attitude
  • Strong interpersonal, organizational, and communication skills
  • Ability to prioritize multiple tasks and work in a fast-paced environment
What We Offer

We offer a competitive wage, amazing benefits, including training, bonuses, paid holidays, health insurance, and weekends off. If you are passionate about quality customer service and want to work for a company that encourages personal and professional growth, we encourage you to apply.



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