Medical Office Coordinator

2 weeks ago


Holdrege, Nebraska, United States RuralMED Full time
About the Role

We are seeking a highly skilled and compassionate Medical Office Receptionist to join our team at Family Medical Specialties. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our clinic and providing exceptional patient care.

Key Responsibilities
  • Answer and direct phone calls, responding to patient inquiries and concerns
  • Welcome and greet patients and visitors, providing a warm and welcoming atmosphere
  • Schedule appointments and maintain accurate records, ensuring timely and efficient service delivery
  • Manage patient accounts, including billing and insurance-related tasks
  • Utilize electronic health records (EHR) to access patient charts and update information as needed
  • Collaborate with healthcare providers to ensure seamless communication and care coordination
  • Provide exceptional customer service, addressing patient concerns and resolving issues in a timely and professional manner
Requirements
  • High school diploma or equivalent required
  • Excellent communication, problem-solving, and organizational skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple demands
  • Strong attention to detail and accuracy in maintaining patient records and accounts
  • Ability to maintain confidentiality and handle sensitive patient information
What We Offer

As a Medical Office Receptionist at Family Medical Specialties, you will have the opportunity to work in a dynamic and supportive team environment, providing exceptional patient care and contributing to the success of our clinic. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.



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