Service Specialist 1

2 weeks ago


Holdrege, Nebraska, United States Black Hills Energy Full time
Job Title: Service Specialist 1

Black Hills Energy is seeking a highly skilled Service Specialist 1 to join our team. As a key member of our Gas Operations department, you will play a critical role in delivering safe and reliable natural gas distribution services to our customers.

Key Responsibilities:

  • Install, operate, and maintain gas facilities to ensure safe and reliable service.
  • Provide exceptional customer service, including sales, installation, and service work for non-regulated products and services.
  • Perform pipeline patrols, population density surveys, leak detection surveys, and inspections to ensure asset protection and compliance with company procedures.
  • Coordinate local damage prevention activities and represent the company during contacts with landowners, public officials, and emergency responders.
  • Perform governmental compliance activities, including mapping, record keeping, and data entry duties.

Requirements:

  • High school diploma or equivalent.
  • Ability to work from written and verbal instructions.
  • Good verbal and written communication skills.
  • Ability to work with a team, take direction from supervisors, and maintain a high regard for personal safety and the safety of company assets and employees.
  • Basic computer and math skills.
  • Ability to operate construction equipment.
  • Valid driver's license and a driving record satisfactory to the company and its insurers.

Desired Qualifications:

  • Secondary education or equivalent experience.
  • Experience working with a natural gas system, with a willingness to train.
  • Knowledge and experience in safe handling practices of flammable gases, liquids, and high-pressure systems.
  • Knowledge of company policies and practices, regulatory and tariff requirements, and National, State, and local electrical codes.

About Black Hills Energy:

We are a customer, growth, and safety-focused utility company dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states.

Benefits:

  • Comprehensive benefits package, including annual discretionary bonuses, 401(k) with 6% company match and up to 9% company retirement contribution, tuition reimbursement, generous paid time off benefits, and competitive medical, dental, and vision insurance.

Equal Opportunity Employer:

Black Hills Energy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. If you require reasonable accommodation, please visit https://www.eeoc.gov/ for more information.



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