Senior Product Manager, Zoom Chat

15 hours ago


Albany, New York, United States Zoom Corporation Full time
Senior Product Manager, Zoom Chat

As a Senior Product Manager at Zoom, you will be responsible for owning and expanding Zoom's activity center and Team Chat notification system. This includes driving the strategy and roadmap for these critical features, working with large enterprise customers, and ensuring a seamless user experience across desktop and mobile platforms.

About the Role

You will be part of a dynamic product management team responsible for shaping the future of Zoom's messaging and collaboration products. The team focuses on enhancing user engagement through advanced notification systems and creating a unified experience across products and devices.

Responsibilities
  • Drive strategy and roadmap for Zoom's activity center and Team Chat notification system.
  • Define and develop advanced enterprise-grade features for Zoom desktop and mobile client applications.
  • Connect with customers to understand their goals and needs, translating them into specifications.
  • Work with feature management tools such as Jira, Confluence, and Product Board.
  • Define product requirements and collaborate with the User Experience team to design product experiences.
  • Create a world-class User Experience that delights users.
  • Evangelize the product and vision to customers of all sizes, from single proprietors to Fortune 100 executives.
  • Maintain a high-level understanding of software architecture with a technical background.
Requirements
  • 5+ years of Product Management experience in SaaS-based Enterprise-focused organizations.
  • Be quick learner with passion and resilience who is comfortable in an evolving environment where the process is fluid and creative solutions are the norm.
  • Experience in building notification systems that drive engagement in collaboration and messaging products.
  • Experience creating technical product and design documents.
  • Have built applications for Windows, MacOS, iOS, and Android.
  • Understand UX/UI sensibility - you understand when having a few pixels offset could determine success or failure.
  • Have a proven record of managing and successfully delivering new products and features.
  • Recognize that speed is everything but prioritizing the right thing is equally important - you appreciate delivering impact quickly.
What We Offer

At Zoom, we offer a competitive salary range of $94,600.00 to $218,700.00, depending on experience and qualifications. We also offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form.



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