Store Manager Trainee

1 day ago


Mankato, Minnesota, United States Insomnia Cookies Full time
About the Role

We are seeking a highly motivated and experienced Store Manager in Training to join our team at Insomnia Cookies. As a Store Manager in Training, you will be responsible for performing as Manager-on-Duty during scheduled shifts, supervising and training team members, and leading new hourly staff onboarding and initial training.

Key Responsibilities
  • Supervise and train team members in cookie sales and customer delivery operations
  • Lead new hourly staff onboarding and initial training
  • Conduct initial interviews for potential new hires
  • Support Store Ops Manager with ordering, inventory control, and scheduling
  • Hold staff accountable to Insomnia Cookies' standards
  • Upsell and provide excellent customer service
Requirements
  • At least 1 year of experience in a supervisory role within a restaurant or retail store
  • Prior experience conducting in-person interviews of hourly support staff
  • Prior Point of Sale (POS) systems experience
  • Ability to utilize MS Office, Word, and our Applicant Tracking System
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week
  • Must be 18 years of age or older and have legal eligibility for employment in the United States
About Us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. We have since grown into a rapidly expanding company with over 290 stores globally. Our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave our warm, delicious delivery all day and late into the night.


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