Store Operations Manager

1 day ago


Mankato, Minnesota, United States Walgreens Full time
Job Summary

As a Shift Lead at Walgreens, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a high level of productivity. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Open and close the store in the absence of management, ensuring all systems are started up and cash handling is accurate.
  • Responsible for opening the back door for deliveries and completing product returns, order voids, and customer refunds.
  • Model and deliver a distinctive and delightful customer experience, engaging with customers and resolving issues in a timely manner.
  • Assist with and coach other team members on the warehouse and vendor ordering process, including opening the backdoor for vendor deliveries.
  • Responsible for registering all related sales on assigned cash register, including records of scanning errors and price verifications.
  • Assist manager or assistant store manager in reviewing order exceptions and assisting in reverse logistics.
  • Maintain accurate inventory counts and ensure proper signage is displayed at the store to support accurate pricing of products.
  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary.
  • Assist with exterior and interior maintenance, ensuring a clean and neat store condition and appearance.
Requirements
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Prefer knowledge of store inventory control.
What We Offer

As a Shift Lead at Walgreens, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service and maintaining a high level of productivity. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.



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