Senior Operations Manager

6 days ago


Rockford, Illinois, United States Health Conservation Incorporated Full time
Job Description

Health Conservation Incorporated is seeking a highly skilled Senior Manager of Operations to join our team. As a key member of our leadership team, you will be responsible for overseeing the efficient delivery of our occupational health services to corporations across the United States.

Key Responsibilities:
  • Logistics Management:
    • Ensure that company resources and client services are delivered efficiently on time and in the most cost-effective manner.
    • Monitor and analyze areas for improvement.
    • Maintain a dashboard to track key performance indicators, review with Senior Management monthly.
    • Design and implement strategies that optimize the efficiency and effectiveness of our mobile testing operations.
    • Work closely with the Chief Operating Officer to oversee the execution of these strategies.
  • Technology and Systems:
    • Evaluate and recommend current routing software, transportation management systems, and other logistics tools to streamline operations.
    • Continuously monitor and improve system performance, troubleshoot technical issues, and ensure data accuracy.
    • Stay informed about emerging technologies and innovations in the logistics field, exploring their potential for enhancing operational efficiency.
  • People Management:
    • Lead and manage a department of route schedulers/planners, and fleet support to produce superior results for both internal and external customers.
    • Conduct regular meetings with staff to facilitate knowledge, engagement, and optimal performance.
    • Foster a positive attitude that encourages collaboration, motivation, and excellence.
  • Fleet Management:
    • Work closely with the Fleet Support Manager to oversee the management and maintenance of our fleet of vehicles, ensuring they are in optimal safety and operating condition at all times.
    • Oversee the coordination of vehicle repairs, inspections, and preventative maintenance schedules to minimize downtime and ensure compliance with safety standards.
    • Manage relationships with external transportation providers, negotiate contracts, and monitor vendor/supplier service levels.
    • Ensure compliance with local, state, and federal regulations regarding vehicle operation, licensing, and insurance.
  • Route Planning and Optimization:
    • Collaborate, develop, and implement efficient routing strategies for service delivery in view of time, distance, customers' work shifts and anniversary test dates, geography, and cost.
    • Analyze transportation data to identify opportunities for route optimization, client testing coverage, and cost reduction.
    • Collaborate with cross-functional teams to gather input and ensure routes align with operational requirements and customer expectations.
Requirements:
  • Bachelor's degree in logistics, supply chain management, business administration, or a related field.
  • 7-10 years of strong work history/experience.
  • Proven experience in route analysis, logistics, transportation, or supply chain management, with a focus on routing and optimization.
  • Strong analytical skills.
  • Proficiency in using routing software, transportation management systems, and other relevant tools.
  • Knowledge of local, state, and federal regulations governing transportation and logistics operations.
  • Excellent organizational skills, with a keen attention to detail.
  • Strong verbal and written communication skills.
  • Problem-solving mindset and adaptability to handle changing priorities and time-sensitive situations.


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