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Front Office Coordinator

2 months ago

Canton Georgia, United States Northside Hospital Inc. Full time

Job Summary:

We are seeking a highly organized and detail-oriented Front Office Assistant to join our team at Northside Hospital Inc. The successful candidate will provide administrative support to our medical staff and patients, ensuring a seamless and efficient experience.

Key Responsibilities:

  • Provide exceptional customer service to patients and visitors, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage and maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with HIPAA regulations.
  • Coordinate and schedule appointments, procedures, and tests, ensuring timely and efficient use of resources.
  • Prepare and distribute medical records, reports, and other documents as required.
  • Perform various administrative tasks, including data entry, filing, and photocopying.
  • Assist with billing and insurance claims, ensuring accurate and timely submission.
  • Develop and maintain relationships with patients, families, and healthcare providers, promoting a positive and supportive environment.

Requirements:

  • 1 year of clerical/secretarial experience in a healthcare environment.
  • Excellent communication and interpersonal skills.
  • Ability to follow detailed instructions and work independently with minimal supervision.
  • Basic computer skills, including proficiency in MS Office (Word, Excel, and PowerPoint).

Preferred Qualifications:

  • Successful completion of a course in Medical Terminology or commensurate experience.
  • Proficiency in electronic medical records (EMRs) and practice management systems.

Work Environment:

Our office is a fast-paced and dynamic environment, requiring flexibility and adaptability. The successful candidate will be able to work effectively in a team setting, prioritizing tasks and managing multiple responsibilities.