Customer Service Lead

3 days ago


Charleston, West Virginia, United States Jiffy Lube Full time
Key Responsibilities:
As a Crew Chief, your role includes:

  • Collaborating with the General Manager to drive revenue growth and improve operational efficiency.
  • Providing exceptional customer service and creating a positive guest experience.
  • Fostering a productive team environment and promoting employee engagement.
  • Ensuring adherence to quality control measures and processes.
  • Managing inventory, cash handling processes, and guest issues, and collaborating with the District Manager on critical initiatives.
  • Supporting the General Manager with budgeting, sales forecasting, and financial performance analysis.
  • Communicating clearly and effectively with the team.
  • Maintaining a clean, safe, and well-presented service center.

Benefits:
We offer a comprehensive benefits package, including employee discount program, medical coverage, 401(K) retirement plans, training certifications, paid vacation days, and swag awards.

  • Charleston, West Virginia, United States Yusen Logistics Full time

    About the PositionWe're seeking a Customer Service Team Lead to join our team at Yusen Logistics. In this role, you'll be responsible for leading a team of representatives, handling complex customer issues, and ensuring quality assurance standards are met.To be successful, you'll need:A strong educational background and relevant work experience.Excellent...


  • Charleston, West Virginia, United States FedEx Full time

    POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the...


  • Charleston, West Virginia, United States FedEx Full time

    POSITION SUMMARY:  The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.  The Lead Consultant's  time will be spent taking customer orders; coordinating store activities; providing pricing information;...


  • Charleston, West Virginia, United States Circle K Stores, Inc. Part time

    Store 2720848: 1786 Main Rd, Charleston, South Carolina 29455 Availability - Shift/ Days Flexible Availability Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be chall Customer Service Representative, Customer Service, Part Time, Representative, Lead, Retail


  • Charleston, West Virginia, United States Bass Pro Shops Full time

    Bass Pro Shops OverviewAt Bass Pro Shops, we are dedicated to providing exceptional customer service. As a key member of our team, you will be responsible for ensuring that all firearms brought into the store are secured with trigger locks.Key ResponsibilitiesSecure all firearms brought into the store with trigger locks;Check in all vendor representatives...


  • Charleston, West Virginia, United States Bass Pro Shops Full time

    Bass Pro Shops - 200 Cross Terrace Blvd [Retail Associate / Team Member] As a Customer Service Associate at Bass Pro Shops, you'll: Secure all firearms brought into the store with trigger locks; Check in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges; Greet all customers as they enter the...


  • Charleston, West Virginia, United States Outback Steakhouse Full time

    Are you a customer-focused individual with a passion for delivering exceptional experiences? Look no further than Outback Steakhouse! As a Customer Experience Lead, you will be responsible for:• Greeting and seating guests in a timely manner• Anticipating and meeting the needs of our guests• Collaborating with servers and other staff members to ensure...


  • Charleston, West Virginia, United States YETI Coolers Full time

    Company Overview:We are BUILT FOR THE WILD.Our gear can make that time extraordinary.Job Summary:This is a key leadership position responsible for driving store sales and profitability.You will provide coaching and guidance to store team members to achieve sales goals and improve customer satisfaction.Key Responsibilities:Sales and Profitability:Drive sales...


  • Charleston, West Virginia, United States American Waterworks Full time

    About UsWe are a leading utility company that provides safe and reliable drinking water and wastewater services to millions of people across the United States. Our mission is to promote sustainability, invest in our infrastructure, and provide exceptional customer service.Our TeamOur team is made up of highly skilled professionals who are dedicated to...


  • Charleston, West Virginia, United States Stark Exterminators - Arrow Exterminators Family of Companies Full time

    Job Description:We are looking for a talented Customer Service Associate to join our team at Hughes Exterminators - Arrow Exterminators Family of Companies. As a customer service associate, you will play a vital role in ensuring that our customers receive exceptional service and support.About Our Company:Hughes Exterminators - Arrow Exterminators Family of...


  • Charleston, West Virginia, United States Lead Advisor Full time

    Lead Advisor is a wealth management recruiting and consulting firm. This role is for one of our clients in Charleston. To view other open roles, visit jobs.lead-advisor.comFinancial Planning AssociateOur client, a financial planning firm based in Charleston is hiring a Financial Planning Associate.The Financial Planning Associate will be responsible for...


  • Charleston, West Virginia, United States WKS INC. Full time

    OverviewWelcome to WKS INC.We are a leading provider of telecommunications services, and we are seeking a highly motivated Sales Enrollment Representative to join our team. As a Sales Enrollment Representative, you will play a crucial role in helping individuals access essential telecommunications services through compelling sales solutions.This is an...


  • Charleston, West Virginia, United States FedEx Full time

    FedEx - JobID: PDX_FEC_39EB0C2A-EC76-4C94-A5F2-7D682E1CF0C6_239551 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...


  • Charleston, West Virginia, United States Coforge Full time

    Job Title: Customer Service Operation Manager Skills: Operation Sales Manager, Call Center, Contact Center, Team management, Training, Sales strategy, Quality assurance systemExperience: 8+ YrsJob Location: South Charleston, WVFTE/ OnsiteWe at Coforge are hiring Customer Service Operation Manager with the following skillset:Ability to create a healthy...


  • Charleston, West Virginia, United States Domino's Pizza LLC Full time

    Company OverviewAt Domino's Pizza LLC, we are a leading provider of pizza delivery and takeaway services. We are committed to providing our customers with high-quality products and exceptional customer service.Job DescriptionWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a key member of our frontline...

  • Welder

    2 days ago


    Charleston, West Virginia, United States LEAD Staffing Full time

    Job Description Job Description Skilled Welder/Fabricator and Millwrights needed We are considering entry level Helpers- Journeyman Wage: $18-$28 per hour (dependent on experience) Schedule: Typically Monday - Friday, Some Saturdays 8-12 hour days What we offer:Job StabilityGreat PayOvertimePaid sick leaveHoliday payHealth Insurance What we need from...


  • Charleston, West Virginia, United States Staffmark Group Full time

    Staffmark Group is a leading staffing agency hiring for a Customer Service Representative position in Charleston, SC. As a member of our team, you will provide exceptional customer experiences by handling daily interactions via phone or in person.The ideal candidate will possess strong communication and record-keeping skills, with the ability to work...


  • Charleston, West Virginia, United States Event Network Part time

    Why Work with Us?We offer a fun and rewarding work environment, competitive compensation, and opportunities for career growth and development. Our team members enjoy flexible scheduling, opportunities for advancement, and a comprehensive benefits package.The RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part-time...


  • Charleston, West Virginia, United States Mr Handyman Full time

    About Mr. HandymanWe are a leading provider of home maintenance and repair services, with a focus on delivering exceptional customer experiences.Our team is comprised of skilled professionals who are dedicated to providing timely and reliable service to our clients.As a Customer Service Professional at Mr. Handyman, you will be an integral part of our team,...


  • Charleston, West Virginia, United States Alliant Full time

    SMS is part of the Alliant family of companies. SMS is a full-service insurance marketing organization (IMO) dedicated to helping independent insurance agents leverage time, make more money, and put their business in a position of distinction. With products and agents in all 50 states, SMS offers the industry's most complete IMO experience. We support every...