Customer Service Advocate

7 days ago


Charleston, West Virginia, United States Staffmark Group Full time

Staffmark Group is a leading staffing agency hiring for a Customer Service Representative position in Charleston, SC. As a member of our team, you will provide exceptional customer experiences by handling daily interactions via phone or in person.

The ideal candidate will possess strong communication and record-keeping skills, with the ability to work independently and as part of a team. Previous call center experience is preferred but not required.

We offer a competitive hourly rate, access to a dedicated local team, employee discounts, and referral bonus potential. Our benefits package includes medical, dental, vision, and 401K options to suit your needs.

This role involves managing transactions, researching account details, and explaining account information to customers. Key duties include:

  • Handling customer service tasks in the Branch Office, Call Center, and Accounts Administration.
  • Providing accurate, timely information to customers via phone or in person.
  • Processing orders and changes according to department policies.
  • Addressing customer concerns professionally.


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