Restaurant Operations Manager

1 month ago


Leesburg, Florida, United States Dunkin' Full time

Job Title: Multi-Unit Restaurant Manager

Job Summary:

We are seeking a highly skilled and experienced Multi-Unit Restaurant Manager to lead our team of restaurant managers and support the success of our Dunkin' Donuts franchisees. As a Multi-Unit Leader, you will be responsible for providing leadership, coaching, and direction to approximately 5-8 restaurants, ensuring excellent restaurant operations, maximizing sales and profits, and delivering great guest service and meeting Brand standards.

Key Responsibilities:

  • Ensure all restaurants in your portfolio meet Brand operational standards and food safety standards
  • Analyze restaurant sales and drive improvement in restaurant operations, execution, sales, and profitability
  • Understand local marketing area and competitor trends
  • Establish sales and service goals with franchise owners and restaurant managers
  • Provide great guest service and resolve issues
  • Lead team meetings and deliver training to restaurant managers on various topics
  • Develop business plans for your portfolio and develop action plans with franchise owners
  • Drive a clear vision and communicate effectively to the team

Requirements:

  • 3 years of previous multi-unit or similar experience in retail, restaurant, or hospitality
  • Basic computer skills and fluency in spoken and written English
  • Basic math and financial management skills
  • College degree preferred

What We Offer:

  • Bonus
  • Car Allowance
  • Phone Allowance
  • Additional Perks: [Healthcare, Vision, Dental, etc]


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