Inbound Payment Support Specialist

6 days ago


Dallas, Texas, United States MCI Military Recruitment Full time

About the Job

This is an exciting opportunity to join our team as an Inbound Payment Processing Representative. As a member of our team, you will be responsible for handling inbound customer inquiries and resolving issues in a professional and timely manner.

Key Responsibilities

  • Handle incoming calls and respond to customer inquiries in a courteous and professional manner
  • Resolve customer disputes and process payments accurately and efficiently
  • Maintain knowledge of company policies and procedures to ensure effective issue resolution

Requirements

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment with multiple priorities

Benefits

  • Competitive salary starting at $45,000 per year
  • Paid training and opportunities for advancement
  • Benefits package including medical, dental, and vision coverage


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