Sales and Customer Service Representative
3 weeks ago
At Massage Envy, we're passionate about helping others feel their best. As a Sales and Customer Service Associate, you'll be part of a team that's committed to delivering an exceptional experience and growing our member base.
Perks and Benefits
- A competitive compensation plan that rewards your hard work with bonuses, merit-based raises, and sales commission.
- Paid Time Off for full-time employees.
- Paid Sick Time for full-time employees.
- Paid Training.
- An Employee Wellness Program that includes a free monthly 60-minute massage, facial, or stretch session.
- An Employee Discount on additional services and products.
- An Employee Referral Program.
- An Employee Assistance Program.
- A flexible schedule for a better work-life balance.
- In-depth product and service training.
Qualified Candidates
- Have a high school diploma (or equivalent) and previous retail or sales experience (preferred).
- Are critical thinkers with excellent math and computer skills and the ability to multitask.
- Have great people skills and can establish positive relationships with guests.
- Are supporters of total body care with a general knowledge of massage and skin care services.
Teamwork Makes the Dream Work
- Work together in a team environment, promoting and lifting each other up.
- Provide outstanding customer service and help everyone feel valued and understood.
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
- Help grow and retain a client base both in-person and through phone/email outreach.
Personal Growth and Success Run Parallel
- Trained leadership that is invested in your success.
- Award programs (like Sales Associate of the Year).
- A caring community that strives to celebrate individuality and share knowledge.
If you're passionate about helping others and committed to delivering an exceptional experience, we'd love to meet you.
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