Sales Associate
4 weeks ago
Rack Room Shoes is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and productive store environment.
Key Responsibilities:- Provide excellent customer service by being aware of and adhering to company service standards.
- Maintain a high level of product knowledge and fitting skills to assist customers in finding the perfect shoe.
- Contribute to a positive and productive store environment by maintaining a clean and organized store, adhering to company policies and procedures, and working collaboratively with colleagues.
- Process sales transactions accurately and efficiently, maintaining strict control of all monies and sales documentation.
- Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor as needed.
- Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
- Basic communication (both verbal and non-verbal), organization, and math skills.
- Experience in retail sales, preferably specialty retail or footwear.
- Basic knowledge of the policies and procedures.
- Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We are committed to providing exceptional customer service and creating a positive and productive store environment.
We are an equal employment opportunity employer and welcome applications from diverse candidates.
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