Workers Compensation Claims Supervisor

1 week ago


Quincy, Massachusetts, United States GB - Global Full time
About the Role

At GB - Global, we're seeking a highly skilled Workers Compensation Claims Supervisor to join our team. As a key member of our claims team, you'll be responsible for leading and encouraging a team of claims professionals to deliver high-quality and efficient service to our clients.

Key Responsibilities
  • Lead and motivate a team of claims professionals to handle a variety of caseloads and complexities.
  • Guide the team to handle claims in accordance with GB's Best Practices.
  • Take charge of adjuster hiring and training, promoting a culture of performance and continuous improvement.
  • Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
  • Harness the power of Gallagher's technology to enhance the team's efficiency and overall quality of service.
  • Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
  • Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.
Requirements
  • High School Diploma
  • Minimum of 10 years related claims experience
  • Appropriately licensed and/or certified in all states in which claims are being handled
  • Knowledge of all team member related functions
Desired Qualifications
  • Bachelor's Degree

We offer a competitive salary, great teams, and exciting career opportunities, as well as a wide range of benefits, including medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.

We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics.



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