Patient Care Associate

15 hours ago


New York, New York, United States Sollis Health Full time
About the Role

We are seeking a highly skilled and compassionate Patient Care Associate to join our team at Sollis Health. As a Patient Care Associate, you will play a vital role in providing exceptional patient care and support to our members.

Key Responsibilities
  • Perform vital signs, height, weight, and screening procedures, and document findings in the medical record.
  • Establish good interpersonal relationships with members and communicate pertinent patient observations to the healthcare team.
  • Run lab tests ordered by the medical team or established standing protocols, including specimen collection, proper identification, and handling according to Sollis Health guidelines.
  • Process patient specimens and run them according to manufacturer's instructions and laboratory protocol.
  • Provide exceptional customer service, making patients comfortable and patiently answering their questions.
  • Enter information into our electronic health record, Athena Health.
  • Function as a team member in emergencies, with guidance from supervisory personnel.
  • Perform phlebotomy procedures and use proper body mechanics to assist with lifting, moving, or transferring patients as needed.
  • Perform clerical and administrative duties, including answering phones, patient check-in, and documentation.
Requirements
  • High School Diploma or equivalent required.
  • Successful completion of a NYS Certified Nursing Attendant program, Medical Assistant program, or other state-licensed program such as EMT, required, or completion of two years of clinical coursework actively pursuing RN, ACP, or MD degree.
  • 1-3 years of relevant experience preferred.
Compensation

The anticipated rate for this position is $25-$30 per hour. Actual pay may vary based on factors such as years of experience, location, and education.

About Sollis Health

Sollis Health is a 24/7 members-only medical concierge service delivering expert, on-demand, emergency medicine treatment in a serene and private environment. We provide expert care in our state-of-the-art centers, virtually via telehealth visits, and in the comfort of our members' homes. Our services include house calls, patient coordination, and advocacy provided by our care navigation team.

We are proud to be an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of any protected group status protected by law, including race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.



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