Parts Specialist

2 weeks ago


Duluth, Minnesota, United States Road Machinery and Supplies Co.. Full time
Job Overview

Road Machinery & Supplies Co. is seeking a dedicated Parts Specialist to enhance our team. In this role, you will play a crucial part in assisting clients who are in need of components for their machinery, ensuring they receive outstanding service throughout their experience.

As a valued team member, you will benefit from:

  • Positive Work Environment – RMS is a family-owned business that prioritizes the well-being of its employees, fostering long-lasting relationships with customers, suppliers, and colleagues.
  • Career Advancement Opportunities – Enjoy a career path that encourages personal and professional growth.
  • Attractive Compensation Packages – Compensation will be based on your experience and qualifications.
  • Comprehensive Benefits – Including health, dental, life insurance, retirement plans, and paid time off.
  • Stability and Legacy – With nearly a century in operation, RMS continues to thrive and expand.

Key Responsibilities:

  • Serve as the initial contact for incoming inquiries regarding parts via phone and online.
  • Investigate parts solutions for both external and internal customers.
  • Manage quotes, purchase orders, sales orders, work orders, returns, and documentation.
  • Leverage company, vendor, and industry resources to enhance knowledge of machinery and relevant components.
  • Assist clients in locating hard-to-find parts using various tools and resources.
  • Oversee the creation and processing of transfer orders and vendor purchase orders.
  • Handle shipping, receiving, and organization of inventory.
  • Engage in ongoing education and training.
  • Perform additional duties as required.

Qualifications and Skills:

  • High school diploma is preferred.
  • Proficient computer skills and ability to navigate multiple software applications for daily tasks.
  • Experience in parts sales is beneficial; familiarity with construction equipment parts is a plus.
  • Ability to work responsibly, safely, and effectively.
  • Motivated to take initiative, improve processes, and show appreciation.
  • Strong interpersonal skills to engage respectfully with customers, colleagues, and suppliers.

About Road Machinery & Supplies Co.

Road Machinery & Supplies Co. is a leading distributor of construction and mining equipment, with a strong presence across the Upper Midwest. As a multiline dealer, we represent top-tier brands in the industry, including Komatsu, KPI-JCI, Epiroc, Sennebogen, Gomaco, LeeBoy, Roadtec, and Bomag. Our commitment to our customers is reflected in our expertise, performance, and dedication to minimizing downtime and cost overruns. Our team is focused on delivering the services, technical support, and product solutions that enable our clients to complete their projects efficiently and effectively. We are an Equal Opportunity Employer.



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