Operations Support Specialist
2 weeks ago
At Primerica, we pride ourselves on being recognized as one of the premier workplaces in the industry. Our commitment to diversity and excellence has earned us accolades, including recognition as one of the Best Employers for Diversity. We consistently strive to create an environment where employees feel valued and empowered.
Position Overview
The Operations Support Specialist plays a crucial role in ensuring the integrity of Life Applications, Policy Modifications, and Departmental Reports. This position involves verifying critical information for accuracy and processing requests as outlined in the documentation. The Specialist is responsible for confirming the validity of signatures, dates, and other essential details to meet State Compliance standards. Additionally, it is imperative to validate Agent information and ensure that all necessary licenses are active and compliant. The Specialist will also conduct research to resolve issues, rectify incomplete files, manage departmental correspondence, and perform basic accounting tasks as required.
Work Schedule: Monday - Friday, 6:30am - 3:30pm
Compensation: $36K
Key Responsibilities & Qualifications
Essential Skills and Competencies:
- High School Diploma or GED required (Bachelor's degree preferred)
- Proficient in 10 Key by touch
- Minimum typing speed of 35 wpm
- Strong PC skills, particularly in Microsoft Office
- Basic understanding of accounting principles
- Exceptional verbal and written communication abilities
- Strong problem-solving aptitude
- Ability to work collaboratively as part of a team while also being self-sufficient
- Capability to meet tight deadlines and effectively prioritize tasks
- Analytical mindset with sound decision-making skills
- Experience handling confidential information with discretion
- Ability to manage multiple tasks and work overtime when necessary
FLSA Status:
This position is classified as exempt (not eligible for overtime pay):
No
Our Comprehensive Benefits Package:
- Health, dental, and vision insurance from day one
- 401(k) Plan with competitive employer matching
- Generous vacation, sick leave, holiday, and volunteer time off
- Life and disability insurance coverage
- Flexible Spending Account & Health Savings Account options
- Opportunities for professional development
- Tuition reimbursement programs
- Company-sponsored social and philanthropic events
At Primerica, we recognize that diversity and inclusion are essential to our future success and mission, fostering a creative workplace that drives innovation, growth, and profitability. Through various programs and initiatives, we invest in our employees, ensuring they are respected as individuals and valued for their unique perspectives.
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