Cloud Infrastructure Technical Specialist

3 days ago


Lake Oswego, Oregon, United States Trimble Full time

Job Overview:

We are seeking a skilled Cloud Infrastructure Technical Specialist to join our team in Lake Oswego, OR. As a Hybrid Support Professional, you will provide advanced technical support to customers who use our cloud-based software products.

About the Role:

In this role, you will be responsible for troubleshooting and resolving complex technical issues or questions about our products. You will work independently to resolve issues, communicate technical information to both technical and non-technical stakeholders, and have a solid understanding of cloud technologies and architecture.

Key Responsibilities:

  • Provide telephone and internet support to customers with questions or issues related to system configuration, product functionality, performance, and hosted software services.
  • Offer expertise related to SQL Database Administration, including back-ups, maintenance plans, and user administration for all Viewpoint product suites.
  • Assist customers with Viewpoint Cloud administration and services, software upgrades, migration, and transformation.
  • Monitor, track, and document customer support calls and related activities in the CRM system.
  • Develop knowledge base articles to document troubleshooting steps and common solutions to frequent calls for use by customers and peers.
  • Support after-hours and on-call duties as required.

Requirements and Qualifications:

To be successful in this role, you should have 3-5 years of related job experience and a Bachelor's degree, preferably in computer science or a relevant field. Your skills and qualifications should include:

  • Knowledge of Active Directory, Windows Server administration, managing users, Group Policies, Security, and permissions.
  • A strong understanding of cloud technologies and architecture, such as AWS, Azure, or IaaS-based providers.
  • Experience with monitoring and analytics systems, such as Datadog, Solarwinds, and New Relic.
  • Demonstrated knowledge of basic networking concepts and terminology.
  • Moderate knowledge of scanning, printing software installs, and troubleshooting.
  • Working knowledge of MS Office suites, Adobe suites, and multiple Windows OS platforms.
  • Soft skills, such as communication, teamwork, adaptability, problem-solving, creativity, work ethic, interpersonal skills, and time management.

Hiring Range: $45,898 - $58,512

Location: Lake Oswego, OR | Portland | Hybrid*

Benefits: Trimble offers comprehensive core benefits that include medical, dental, vision, life, disability, time off plans, and retirement plans.

Trimble is an Equal Opportunity Employer: We welcome and embrace our candidates' diversity and take affirmative action to employ and advance individuals without regard to race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics.



  • Lake Oswego, Oregon, United States Trimble Full time

    Job OverviewThe role of Cloud Support Specialist is a critical position within the Trimble organization, supporting the Construction Sector. This specialist will work collaboratively across Support, Development, and Product teams under a flexible work arrangement (hybrid).About the RoleThis Cloud Support Specialist will be responsible for providing advanced...


  • Lake Oswego, Oregon, United States BIOTRONIK Inc Full time

    Company Overview">At BIOTRONIK Neuro, we're pushing the boundaries of pain relief for patients. By combining BIOTRONIK's advanced cardiovascular technologies with innovative approaches, we're creating a new standard for SCS therapy management.">About the Role">This Senior Technical Services Engineer will join our multidisciplinary team, responsible for...


  • Lake Oswego, Oregon, United States BIOTRONIK Inc Full time

    About YouWe are seeking an experienced Senior Technical Services Engineer with a degree in engineering, computer science, or other technical field and equivalent experience. The ideal candidate will have experience handling high-pressure situations and de-escalations with positive outcomes in a customer service role. They should also have a strong...


  • Lake Oswego, Oregon, United States Techifi Full time

    Job SummaryWe are seeking a highly skilled Technical Installation Specialist to join our team at Techifi. This role involves the installation and configuration of Audio/Video solutions, Networking equipment, Camera Surveillance Systems, Lighting Systems, and Control Systems.The ideal candidate will have 2 years of experience in installation and...

  • Technical Assistant

    3 days ago


    Lake Oswego, Oregon, United States Techifi Full time

    About the RoleWe are looking for a skilled and dedicated Technical Assistant - Installation to join our team at Techifi. As an Installation Specialist, you will play a crucial role in ensuring that our clients' solutions are installed correctly and efficiently.Responsibilities:Install and configure various systems, including Audio/Video solutions, Networking...


  • Lake Oswego, Oregon, United States Shannon & Wilson Inc Full time

    Job Title: Senior Geotechnical Engineering SpecialistLocation: Seattle, WashingtonAbout Us:Shannon & Wilson is a leading employee-owned consulting firm providing integrated geotechnical engineering, engineering geology, environmental, and natural resource services worldwide. Our commitment to technical excellence and high-quality service enables us to...


  • Lake Oswego, Oregon, United States U.S. Pipe Full time

    Role OverviewU.S. Pipe is seeking an experienced Technical Resource Engineer to join our team.About the RoleThis position involves consulting with owners, owner's representatives, and customers regarding technical matters concerning product application, construction specifications, installation procedures, customer complaints, and other services required to...


  • Lake Oswego, Oregon, United States PacifiCorp Full time

    About the RoleThe successful candidate will provide technical expertise in substation apparatus, protection and control equipment or communications equipment. They will act as an expert to personnel in a specialized field to investigate and resolve problem situations or complex issues.This position is responsible for facilitating internal training for...


  • Lake Oswego, Oregon, United States Navex Inc Full time

    Job DescriptionAs a Staff Software Engineer at Navex Inc, you'll collaborate with data scientists to transform prototype Python code into production-ready code. You'll maintain and refine our data science production code library, creating innovative advancements of our product platform while collaborating with agile team members.Your responsibilities will...


  • Lake Oswego, Oregon, United States BIOTRONIK Inc Full time

    Quality Assurance SpecialistWe are seeking a skilled Quality Assurance Specialist to join our team at Micro Systems Engineering, Inc. (MSEI). As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our medical devices and systems.Key Responsibilities:Manage and continuously improve our Quality Management System...


  • Lake Oswego, Oregon, United States Resource Label Group Full time

    **Job Title:** Equipment SpecialistCompany Overview:Resource Label Group is a leading provider of label and packaging solutions with a diverse product offering. Our team is dedicated to delivering cutting-edge label printing with a national reach and local touch.Salary:$65,000 - $85,000 per year, depending on experienceJob Description:The Equipment...

  • IT Data Specialist

    1 week ago


    Lake Oswego, Oregon, United States Hospital Association of Oregon Full time

    Company OverviewHospital Association of Oregon is a leading healthcare organization committed to improving patient outcomes and reducing healthcare costs. We are seeking an experienced IT Data Specialist - Oregon to join our team.Job DescriptionThis role requires a strong understanding of data engineering principles and experience working with large...


  • Lake Oswego, Oregon, United States AMN Healthcare Allied Full time

    Job SummaryWe are seeking a highly skilled Diagnostic Imaging Specialist to join our team at AMN Healthcare Allied. This is a 13-week contract opportunity in Clackamas, Oregon.About the RoleThis position involves working as an MRI Technologist, utilizing advanced imaging equipment such as the GE Signa Horizon to produce high-quality images for medical...


  • Lake Oswego, Oregon, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    Daikin Comfort Technologies Dist Inc is a leading provider of HVAC solutions. We are seeking an experienced HVAC Installation Specialist to join our team.About the RoleThis is a senior field support role responsible for providing expert technical assistance to customers and internal teams. The successful candidate will have extensive experience in HVAC...


  • Lake Oswego, Oregon, United States JSK Recruiting, Inc Full time

    About the RoleWe are seeking a highly skilled Automation and Controls Systems Specialist to join our team in Oak Brook, IL. As a key player in this new role, you will be responsible for designing, optimizing, and troubleshooting automation systems that enhance production efficiency, boost quality, and promote safety.Job DescriptionThe ideal candidate will...


  • Lake Oswego, Oregon, United States Navex Inc Full time

    What You'll NeedTo succeed in this role, you'll need at least 8 years of software engineering experience, with a proven track record of automating builds and deployments. You'll also require experience with cloud environments (AWS, Azure) and tools like PowerShell, TeamCity, and Octopus Deploy.Excellent problem-solving skills, the ability to work well in a...


  • Lake Oswego, Oregon, United States Navex Inc Full time

    About the RoleWe're looking for a candidate who is strong in data engineering. As a Data Staff Software Engineer, you will influence technical designs and implement our new data platform. You will focus on quality implementation while guiding the other data engineers.Work with a team of data engineers and be accountable for designs and high-quality...


  • Lake Oswego, Oregon, United States Century West Engineering Full time

    Job Overview:">Century West Engineering is a leading provider of airport design services, and we are seeking an experienced Project Engineer to join our team.">About the Role:">We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits package including health, dental, and vision...


  • Lake Oswego, Oregon, United States PacifiCorp Full time

    Job SummaryPacifiCorp is seeking an Electrical Operations Specialist to provide technical expertise in the specialized fields of substation apparatus, protection and control equipment or communications equipment.Key Responsibilities:Provide technical oversight and guidance to the T&D system operations apparatus support staff.Serve as the Company expert in a...


  • Lake Oswego, Oregon, United States Nurses First Solutions Full time

    Job OpportunityNurses First Solutions is seeking a skilled professional to fill the role of Mobile Cardiovascular Imaging Specialist.About UsWe are a leading healthcare staffing agency built by nurses for nurses. Our mission is to support healthcare professionals in achieving their career goals and providing excellent patient care.Salary InformationThe pay...