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Customer Care Representative

2 months ago

Anderson, Indiana, United States Continuum Global Solutions Full time

Customer Service Associate - Continuum Global Solutions

Description: Competitive hourly rate available

KEY RESPONSIBILITIES:

• Engage with customers to thoroughly understand their inquiries and issues.

• Deliver detailed information regarding existing services and products.

• Recognize and propose new solutions and offerings that cater to customer needs.

• Efficiently navigate various software applications with precision.

ESSENTIAL REQUIREMENTS:

• A USB wired headset with a noise-canceling microphone is required.

• Must be at least 18 years old and possess a high school diploma or GED.

• Maintain a professional demeanor and exhibit excellent telephone communication skills.

• Initial training and work schedule will be conducted onsite.

• Flexible part-time hours available post-training completion.

BENEFITS AND ADVANTAGES:

• Competitive pay rate with opportunities for overtime.

• Access to a portion of earned wages immediately after shifts.

• Comprehensive health insurance options including medical, dental, and vision.

• Paid training sessions provided.

• Potential for rapid advancement into leadership roles.

About Continuum Global Solutions:

Continuum Global Solutions specializes in customer care services and operates call centers that are trusted by leading companies worldwide. Our Fortune-500 clients depend on our extensive expertise in customer care management. We utilize advanced voice, chat, email, and social media technologies to deliver exceptional service. With a workforce of over 16,000 employees in key international markets, we cater to tier-1 clients across diverse industry sectors.

Continuum is committed to equal employment opportunities and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable laws.