Director of Development Operations and Donor Services

4 weeks ago

Seattle, Washington, United States Code Full time
Job Overview

Code is a nonprofit organization dedicated to expanding access to computer science in K-12 schools and increasing participation by young women and students from underrepresented groups. Our vision is to provide every student with the opportunity to learn computer science as part of their K-12 education.

We are seeking a highly motivated and experienced Director of Development Operations and Donor Services to join our team. In this role, you will play a critical part in ensuring the continued success of our fundraising efforts and donor stewardship.

Key Responsibilities
  • Develop and execute processes to govern the development team's operations, ensuring detailed stewardship of key donors and follow-through on major opportunities.
  • Evaluate and analyze reports to provide visibility of operations to the team, leadership, and executive team.
  • Partner with gift officers to guide fundraising efforts and maintain robust donor opportunities throughout the year.
  • Research and qualify current and prospective donors to support data-driven cultivation.
  • Serve as the primary system administrator for Salesforce and implement new tools.
  • Coordinate the timely processing of all contributions and accurately record them in Salesforce.
  • Collaborate with Finance on reconciliation processes to ensure accuracy and compliance.
  • Own the donor acknowledgment process, including letters and tax receipts.
  • Supervise various online donation platforms, responding to donor comments as needed.
Requirements
  • Possess a passion for our mission and computer science education.
  • Have 8-12 years of experience in development and/or sales operations.
  • Proven experience as a Salesforce administrator.
  • Strong experience with database operations.
  • Critical thinking skills to analyze data and understand its relationship to fundraising objectives.
  • Ability to process and maintain confidential information.
  • Ability to design, lead, and evaluate systems, processes, and tools for efficient and accurate operational components.
  • Effective interpersonal skills to collaborate with individuals from various backgrounds.
  • Interpersonal skills and the ability to work independently and in a team environment.
  • Highly developed attention to detail and organization.
What to Expect

Our interview process typically consists of several rounds, including informational interviews, homework assignments, and panel interviews. We value diversity and are committed to creating an inclusive environment for all candidates.

We offer a comprehensive benefits package, including technology subsidies, flexible work arrangements, paid time off, and professional development opportunities.

At Code, we believe in the power of computer science education to transform lives and communities. Join us in our mission to make a difference.

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