Loss Prevention Officer

4 weeks ago


San Antonio, Texas, United States Westin San Antonio North Full time

About Us:
Located in the heart of North San Antonio, the Westin San Antonio North offers a unique blend of luxury and Southern charm. Our hotel rises 19 stories above the city, providing breathtaking views of the Texas Hill Country. As a member of our team, you will have the opportunity to work in a dynamic and inclusive environment that values diversity and learning.

Job Summary:
We are seeking a highly motivated and detail-oriented Loss Prevention Officer to join our team. As a key member of our security team, you will be responsible for ensuring the safety and well-being of our guests, associates, and vendors. This is a challenging and rewarding role that requires strong communication and problem-solving skills.

Responsibilities:
• Conduct regular patrols of the hotel complex to identify potential security risks and respond to emergencies
• Maintain order in the hotel and assist with door lock problems
• Coordinate responses to emergency situations, such as fires or safety hazards
• Handle undesired conduct and potential violations of hotel policy
• Watch for suspicious persons and report any unusual activity to the supervisor on duty
• Monitor security monitors and respond to alarms
• Comply with attendance rules and be available to work on a regular basis

Requirements:
• Maintain a professional appearance and manner at all times
• Communicate effectively with guests and associates
• Ability to stand, walk, and perform essential job functions for the duration of the shift
• Hearing and visual ability to observe and detect signs of emergency situations
• Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances
• Ability to grasp, lift, and carry or move goods weighing up to 150 lbs.
• Effective verbal and written communication skills

Benefits:
We offer a comprehensive benefit program that includes competitive medical and dental insurance, vision insurance, vacation and sick leave, and a 401(k) savings plan with matching funds. We also offer discounts through our 'YouDecide' and Hotel Room Discount programs. Our hotel is an equal opportunity employer and values diversity and inclusion.



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