Loss Prevention Specialist

2 hours ago


San Antonio, Texas, United States Pyramid Global Hospitality Full time
Job Summary

The Loss Prevention Officer is responsible for ensuring the safety and security of guests and employees at the La Cantera Resort and Spa. This role involves monitoring and patrolling assigned areas, providing exceptional service, and minimizing opportunities for loss or damage.

Key Responsibilities

Maintain awareness of scheduled group activities, hotel facilities, and services
Review department log records and be familiar with pertinent information
Provide escorts for employees and ensure after-hours access is properly authorized
Handle deliveries and work with outside agencies as needed
Coordinate emergency situations and monitor surveillance cameras
Investigate duress alarms and patrol the property
Resolve safety hazard situations and ensure guest room doors are secured

Requirements

High school education required
Previous experience in a hotel environment preferred
Fluency in English both verbally and non-verbally
Schedule flexibility to include weekends

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