Loss Prevention Officer
3 weeks ago
Job Summary:
The Loss Prevention Officer is responsible for ensuring the safety and security of hotel guests and employees. This role involves enforcing hotel policies and procedures, conducting patrols, and responding to emergency incidents.
Key Responsibilities:
- Conduct regular patrols of the hotel, including all public areas, guest floors, and service areas.
- Respond to emergency incidents and security requests, controlling the situation until proper authorities arrive.
- Ensure maximum guest, associate, and hotel safety and security at all times.
- Enforce hotel policies and procedures, and report any incidents or concerns to the Loss Prevention Manager.
- Inspect associates leaving and entering the hotel, collect package passes, and inspect parcels taken from the hotel.
- Monitor Closed Circuit Television and alarm systems, and secure the receiving area.
- Confiscate unauthorized items, and notify the Director of Loss Prevention and other relevant departments.
- Control hotel key systems, administer shipping and receiving, and manage the Lost and Found program.
- Perform administrative tasks, including writing reports, maintaining files, and processing work orders.
Requirements:
- Previous security experience preferred.
- Ability to stand/walk for up to 8 hours per shift.
- Detail-oriented and able to use Microsoft Office, email, and be computer proficient.
- Able to work overnight shifts, weekends, and holidays.
- Must become TABC, CPR, and basic first-aid certified.
Omni Hotels & Resorts is an equal opportunity employer.
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