Client Care Liaison

1 week ago


Lake Oswego, Oregon, United States National Seating & Mobility Full time
Join Our Team
Are you passionate about delivering exceptional care and support? Do you share our commitment to excellence and customer satisfaction?

National Seating & Mobility is an equal opportunity employer, committed to diversity and inclusion. We value our employees' contributions and strive to create a supportive and inclusive work environment.

Job Description
As a Customer Service Representative, you will be the face of our organization, interacting with clients, caregivers, and referral sources to ensure seamless transitions and optimal outcomes. You will be responsible for answering phone calls, managing requests and inquiries, and coordinating with branch staff, clients, clinicians, and caregivers.

Key Responsibilities
Managing phone requests and inquiries; Coordinating with branch staff, clients, clinicians, and caregivers; Assisting in the completion of work orders; Performing data entry tasks; Participating in physical inventory management.

Requirements
High school diploma or GED; Excellent communication skills; Proficiency in computer software; Strong organizational abilities; Ability to work effectively in a fast-paced environment; Customer-focused approach.

Benefits
We offer a comprehensive benefits package, including paid time off, company-paid holidays, health insurance, dental insurance, vision insurance, life insurance, 401k company match, tuition reimbursement, and education assistance.

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