Customer Service Liaison

2 days ago


Lake Oswego, Oregon, United States National Seating & Mobility Full time

At National Seating & Mobility, we are committed to providing exceptional care and services to our clients. As a Customer Service Representative, you will be the vital link between our clients, caregivers, and referral sources. You will exemplify our HEARTS values through effective communication with branch leaderships, Rehabilitation Technology Suppliers (RTS), Technicians, and other office support personnel.

About Our Mission

We serve a special mission at National Seating & Mobility. We provide each team member the opportunity to directly impact our clients' lives. Our goal is to deliver the best care for our clients' unique needs.

National Seating & Mobility (NSM) serves over 200 cities and Canada, offering complex mobility solutions to meet diverse client needs. Whether it's customizing power wheelchairs or ensuring independence in the home, we focus on delivering 360-degree solutions.

We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Join our dedicated team of professionals who make a meaningful difference in people's lives.

Job Highlights
  • Answer phone calls and manage requests in a professional manner
  • Order management and coordination with branch staff, clients, clinicians, and caregivers
  • Data entry, clerical support, physical inventory, and delivery acceptance
Benefits

We offer a competitive compensation package that includes:

  • Estimated salary: $22.50 - $25.00 per hour
  • Paid Time Off
  • Company-paid holidays
  • Health, Dental, Vision, and Life Insurance
  • 401k Company Match
  • Tuition reimbursement and Education Assistance


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