Account Growth Specialist

3 weeks ago


Naperville, Illinois, United States AGILANT SOLUTIONS INC. Full time

**Job Summary:** Account Growth Specialist

Company Overview

Agilant Solutions Inc. is a global leader in digital transformation and enterprise managed services.

We drive innovation and excellence through our extensive industry experience and IT best-practices.

Salary and Benefits

This position offers an estimated annual salary of $43,000 - $48,000, based on qualifications and experience.

Our comprehensive benefits package includes Health/Dental/Vision/Life Insurance, and 401(k).

Enjoy 16 paid days off per year and 10 paid holidays per year.

Job Description

Act as the primary point of contact for our customers, driving customer satisfaction, retention, and growth.

Foster strong relationships and provide tailored support to ensure our customers achieve their desired outcomes.

  • Identify opportunities to improve customer experience and provide proactive recommendations.
  • Administrate and manage service catalogs, including pricing, service availability, and order management tasks.
Key Responsibilities

As an Account Growth Specialist, your key responsibilities will include:

  • Building and maintaining strong relationships with customers.
  • Regularly checking in with customers to understand their challenges and providing solutions.
Requirements

To succeed in this role, you should possess:

  • A Bachelor's degree in business, marketing, or a related field.
  • Proven experience in customer success, account management, or a related role.
  • Strong interpersonal and communication skills.
  • Excellent problem-solving and critical-thinking abilities.
  • Familiarity with customer success tools and metrics.


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