Customer Service Representative

3 hours ago


Biloxi, Mississippi, United States IP Casino Resort Spa - Biloxi Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at IP Casino Resort Spa - Biloxi. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our guests, ensuring their needs are met and exceeded.

Key Responsibilities
  • Answer and direct incoming calls in a timely and professional manner.
  • Respond to guest requests and inquiries in a friendly and courteous manner.
  • Maintain a complete knowledge of emergency procedures and protocols.
  • Receive and log all emergency calls and direct to security and/or facility maintenance departments.
Requirements
  • One year of experience in telephone switchboard, multi-line phone system, and/or customer service preferred.
  • Must be fluent in English, bi-lingual (Spanish) a plus.
  • Must be PC literate and able to type 30 wpm.
  • Must be detail oriented and able to multitask.
  • Must be able to sit for entire shift.
  • Must be able to obtain/maintain any necessary certifications and/or licenses.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Biloxi, Mississippi, United States Clint Malone - State Farm Agent Full time

    {"h1": "Customer Service Representative Job Description", "p": "At Clint Malone State Farm Agent, we are seeking a skilled Customer Service Representative to join our team. As a key member of our agency, you will be responsible for providing exceptional customer service, resolving customer inquiries, and coordinating with other team members to ensure...


  • Biloxi, Mississippi, United States Clearwave Communications Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key...


  • Biloxi, Mississippi, United States Ball Heating & Air Conditioning Full time

    {"title": "Customer Service Representative", "description": "OverviewAt Ball Heating & Cooling, we're seeking a skilled Customer Service Representative to join our team. This part-time opportunity offers a competitive hourly rate of $17.00 and a chance to grow with a family-owned business.Key ResponsibilitiesCall customers to ensure quality serviceSchedule...


  • Biloxi, Mississippi, United States Circle K Full time

    About Circle KCircle K is a leading retail company that offers a wide range of products and services to our customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service...


  • Biloxi, Mississippi, United States Circle K Full time

    About Circle KCircle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our...


  • Biloxi, Mississippi, United States Bridesmaids Full time

    Job Opportunity at BridesmaidsWe are seeking a customer-focused individual to join our team at Bridesmaids in Biloxi, MS. As a customer service representative, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Provide friendly and professional...


  • Biloxi, Mississippi, United States Clint Malone - State Farm Agent Full time

    Job DescriptionAs a Customer Service Representative with Clint Malone State Farm, you will be responsible for delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving...


  • Biloxi, Mississippi, United States Golden Nugget Hotels & Casinos Full time

    Job SummaryWe are seeking a friendly and professional Customer Service Representative to join our team at Golden Nugget Hotels & Casinos. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service to our guests.Key ResponsibilitiesCustomer Service: Provide friendly, enthusiastic service to all guests,...


  • Biloxi, Mississippi, United States Bienville Orthopaedic Specialists Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Bienville Orthopaedic Specialists. As a key member of our call center team, you will be responsible for providing exceptional customer service to our patients and caregivers, while also ensuring the smooth operation of our clinical and...


  • Biloxi, Mississippi, United States Walgreens Full time

    Job Description:As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service.Customer ExperienceYou will engage customers and patients by...


  • Biloxi, Mississippi, United States The Sherwin-Williams Company Full time

    Job SummaryThe Sherwin-Williams Company is seeking a highly motivated and customer-focused individual to join our retail team as a Store Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesCustomer Service:...


  • Biloxi, Mississippi, United States Hilton Hotels Corporation Full time

    Job Summary: As a Guest Service Agent at Hilton Hotels Corporation, you will be responsible for providing exceptional customer service to our guests. This role requires a high level of professionalism, attention to detail, and excellent communication skills.Key Responsibilities:Greet and register guests in a friendly and efficient manner.Assist guests with...


  • Biloxi, Mississippi, United States Family Dollar Full time

    Customer Service RepresentativeAt Family Dollar, we're committed to providing exceptional service to our customers. As a Customer Service Representative, you'll play a vital role in ensuring our customers have a positive shopping experience.Key Responsibilities:Provide exceptional customer service, responding to customer inquiries and resolving issues in a...


  • Biloxi, Mississippi, United States Circle K Stores, Inc. Full time

    Store Details: * Location: 1000 Cedar Lake Rd, Biloxi, Mississippi 39532 Availability: * Part-time Evening Shift Responsibilities: * Provide exceptional customer service to customers * Respond to customer inquiries and resolve issues in a timely manner * Work collaboratively with store team members to achieve sales and customer satisfaction...


  • Biloxi, Mississippi, United States Bienville Orthopaedic Specialists Full time

    Key Responsibilities:Handles and prioritizes incoming calls in a busy call center environment.Provides assistance to patients and caregivers with a variety of inquiries while ensuring timely support to all callers.Processes and forwards patient requests to the relevant clinical personnel promptly.Records patient details in the electronic health records (EHR)...


  • Biloxi, Mississippi, United States Sorenson Communications Full time

    Unlock Your Potential with Sorenson CommunicationsWe are seeking a skilled and compassionate Language Services Representative to join our team at Sorenson Communications. As a leading provider of language services, we are dedicated to enhancing human experiences by connecting diverse individuals through language.About the Role:As a Language Services...


  • Biloxi, Mississippi, United States Ball Heating & Air Conditioning Full time

    About the RoleBall Heating & Air Conditioning is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective customer service via phone and in-personRespond...


  • Biloxi, Mississippi, United States Stellar Innovations Full time

    About EuropcellWe are a leading international trading company in the pulp and paper industry, with a strong presence in 20 countries and a global network of business partners in over 80 countries.Our success is built on the dedication of our employees, who speak the language of our customers and suppliers. We continue to grow profitably and sustainably,...


  • Biloxi, Mississippi, United States Brandon Jacobs - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Brandon Jacobs State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.ResponsibilitiesEstablish and...


  • Biloxi, Mississippi, United States Stellar Innovations Full time

    At Stellar Innovations, we're a leading international trading company in the pulp and paper industry, driven by our dedicated employees who speak the language of our customers and suppliers. Our global presence spans 20 countries, serving business partners in over 80 countries. We're committed to sustainable growth, selling over 1 million tons of paper and...