Heavy Duty Truck Parts Sales Representative
21 hours ago
Norfolk Truck Center is seeking a highly motivated and experienced Outside Parts Sales Representative to join our team. As a key member of our sales team, you will be responsible for growing our parts business and identifying new business opportunities through existing accounts and prospective new accounts.
Key Responsibilities- Establish and maintain strong relationships with new and current customers
- Develop and maintain a thorough knowledge of our products and services
- Actively seek and identify prospective new customers through cold calling
- Develop sales plans with management and review sales plan progress regularly
- Timely completion and submission of daily customer visit logs
- Maintain customer contact information and communications utilizing CDK Dealer Management Software
- Review sales activities, new sales opportunities, and sales objectives with management
- Assist with customer parts returns, issues, and disputes as requested
- Participate in job-related training and development
- Collaborate with internal departments on any customer needs
- Forward any possible leads for sales or service to the appropriate person/department
- High School diploma or equivalent
- Minimum 3 years' experience in heavy-duty truck parts or service
- Working knowledge of trucks, diesel engines, air brakes, HD transmission, axle, and driveline
- Superior selling skill based on probing to uncover customer needs
- Good customer service, communication, telephone, and organizational skills
- Self-motivated, driven individual
Norfolk Truck Center is Southeastern Virginia's premier big truck dealership. We provide the area's only OEM big truck dealership that features two locations to better serve our customers and their business needs.
We are a family-owned and operated business with a knowledgeable and dedicated staff committed to providing exceptional customer service.
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