Current jobs related to Pre-Access Services Representative - Independence, Ohio - Cleveland Clinic

  • Scheduling and Pre-Registration Representative

    4 weeks ago

    Independence, Ohio, United States Cleveland Clinic Full time

    Job Title: Scheduling and Pre-Registration Representative ICleveland Clinic is a world-renowned healthcare organization that is committed to delivering exceptional patient care. We are seeking a highly skilled and detail-oriented Scheduling and Pre-Registration Representative I to join our team.Job Summary:The Scheduling and Pre-Registration Representative I...

  • Scheduling and Pre-Registration Representative

    3 weeks ago

    Independence, Ohio, United States Cleveland Clinic Full time

    About the RoleCleveland Clinic is seeking a highly skilled Scheduling and Pre-Registration Representative to join our team. As a key member of our Revenue Cycle Management team, you will play a critical role in providing exceptional patient experiences and ensuring timely, appropriate payment for services rendered.Key ResponsibilitiesProvide comprehensive...

  • Scheduling and Pre-Registration Representative

    2 weeks ago

    Independence, Ohio, United States Cleveland Clinic Full time

    About the RoleCleveland Clinic is seeking a highly skilled Scheduling and Pre-Registration Representative to join our team. As a key member of our Finance division, you will play a vital role in providing exceptional patient experiences and supporting the Cleveland Clinic mission.Key ResponsibilitiesProvide comprehensive business, financial, and...

  • Customer Service Representative

    2 weeks ago

    Independence, Ohio, United States AAA - The Automobile Club Full time

    Job Summary As a AAA Roadside Assistance Call Center Representative, you will be the first point of contact for our valued members facing distress on the roads. Your role will be to provide timely and effective assistance, ensuring the safety and well-being of our members. Key Responsibilities Respond to emergency calls and provide roadside assistance to...

  • Financial Services Representative

    2 weeks ago

    Independence, Ohio, United States Western & Southern Life Full time

    Job Title: Financial RepresentativeAt Western & Southern Life, we are seeking a highly motivated and results-driven Financial Representative to join our team. As a Financial Representative, you will play a critical role in meeting the middle-income client needs for risk protection, financial security, and wealth creation.Key Responsibilities:Identify and...

  • Customer Service Representative

    1 month ago

    Independence, Ohio, United States AAA - The Automobile Club Full time

    AAA - The Automobile Club is seeking a skilled Call Center Representative to join our team. As a key member of our 24/7 operation, you will be the first point of contact for our valued members facing distress on the roads. Your role will involve providing exceptional customer service, resolving issues efficiently, and ensuring a positive experience for our...

  • Customer Service Representative

    1 week ago

    Independence, Ohio, United States NESCO Inc Full time

    **Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at NESCO Inc. As a Customer Service Representative, you will be responsible for expediting the customer service claims application process, ensuring correct case assignment, and acting as a customer liaison to resolve problems and questions.Key...

  • Customer Service Representative

    2 weeks ago

    Independence, Ohio, United States Midwest Energy Full time

    Join Midwest Energy ServicesWe are a leading consulting, marketing, and customer service company seeking talented Customer Service Representatives to join our team.About the RoleThis is an exciting opportunity to work in a rapidly growing company that is a leader in the Consulting & Energy Industry.Key ResponsibilitiesProvide exceptional customer service and...

  • Customer Service Representative

    1 week ago

    Independence, Ohio, United States Phillip Kerber-Farmers Insurance Agency Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Phillip Kerber-Farmers Insurance Agency in Independence, Ohio. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, addressing their queries, and ensuring their...

  • Customer Service Representative

    4 weeks ago

    Independence, Ohio, United States Mr. Rooter Plumbing of Columbus, Cleveland and Toledo Full time

    Job SummaryMr. Rooter Plumbing of Columbus, Cleveland and Toledo is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesAnswer all...

  • Guest Service Representative

    1 week ago

    Independence, Ohio, United States Twin Tier Hospitality Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Double Tree by Hilton Independence. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesHandle guest registration and room assignments,...

  • Customer Service Representative

    1 week ago

    Independence, Ohio, United States Mr. Rooter Plumbing of Columbus, Cleveland and Toledo Full time

    Job OverviewMr. Rooter Plumbing of Columbus, Cleveland and Toledo is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive customer experience.Key...

  • Customer Service Representative

    3 weeks ago

    Independence, Ohio, United States AAA - The Automobile Club Full time

    Job SummaryAs a AAA Roadside Assistance Call Center Representative, you will be the first point of contact for our valued members facing distress on the roads. This role requires strong communication skills, empathy, and the ability to work in a fast-paced environment.Key ResponsibilitiesRespond to member calls and provide assistance with roadside...

  • Customer Service Representative

    2 weeks ago

    Independence, Ohio, United States 4627 Panera Bread Seven Hills Full time

    Job OverviewPanera Bread is seeking a motivated and friendly individual to join our team as a Customer Service Representative.As a key member of our team, you will be responsible for delivering exceptional customer service, building strong relationships with our guests, and contributing to a positive and inclusive work environment.Key Responsibilities:Meet...

  • Customer Service Representative

    1 month ago

    Independence, Ohio, United States Mark Mackert - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Mark Mackert - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.Key ResponsibilitiesProvide top-notch customer service and support to...

  • Guest Service Representative

    2 weeks ago

    Independence, Ohio, United States Twin Tier Hospitality Full time

    Job Title: Guest Service AgentAt Twin Tier Hospitality, we are seeking a highly skilled and customer-focused Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Handle guest registration and room...

  • Guest Service Representative

    1 month ago

    Independence, Ohio, United States Twin Tier Hospitality Full time

    Job Title: Guest Service AgentAt Twin Tier Hospitality, we are seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Handle guest registration and room assignments,...

  • Customer Service Representative

    2 weeks ago

    Independence, Ohio, United States Acentra Health Full time

    Job Summary:Acentra Health is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving their inquiries and concerns in a timely and professional manner.Key Responsibilities:Develop and maintain a working...

  • Patient Access Coordinator

    1 month ago

    Independence, Ohio, United States Crystal Clinic Full time

    Job SummaryThe Patient Access Specialist plays a vital role in supporting Patient Access Services and Clinics at the Crystal Clinic Orthopaedic Center. This position requires a high level of customer service, technical skills, and ability to work in a fast-paced environment.Key ResponsibilitiesRegisters patients accurately and efficiently, ensuring integrity...

  • Financial Services Professional

    2 weeks ago

    Independence, Ohio, United States Western & Southern Life Full time

    Job Title: Financial RepresentativeJob Summary:The Financial Representative is a key role at Western & Southern Life, responsible for meeting the financial needs of middle-income clients. This involves educating clients, analyzing their needs, and recommending tailored solutions in an ethical and client-focused manner.Responsibilities:Market Development:...

Pre-Access Services Representative

2 months ago

Independence, Ohio, United States Cleveland Clinic Full time
Join the Cleveland Clinic Family
Become a part of a dedicated team at Cleveland Clinic, a leader in patient-centered healthcare. Here, you will collaborate with committed caregivers to deliver exceptional service and support to our patients.

Your Role:
As a Scheduling and Pre-Registration Representative, you will play a vital role in the pre-access process, ensuring a seamless experience for patients prior to their appointments. Your responsibilities will include:

  • Conducting patient interviews via phone to gather essential demographic, insurance, and medical information.
  • Utilizing estimation tools to provide patients with clear cost estimates for upcoming services.
  • Maintaining high standards of productivity and quality in all interactions.
  • Training new team members and assisting in the implementation of new processes.
  • Managing scheduling, registration, and cash collection through our systems.

What We Seek:
The ideal candidate is someone who:

  • Is reliable and eager to learn.
  • Possesses a strong background in customer service.
  • Can work independently and thrive in a fast-paced environment.
  • Demonstrates excellent communication and organizational skills.

Why Choose Cleveland Clinic?
At Cleveland Clinic, we value our caregivers and strive to create a supportive environment. We offer:

  • Opportunities for professional growth and development.
  • A comprehensive benefits package focused on your health and well-being.
  • A collaborative and respectful workplace culture.

Qualifications:
To be successful in this role, you should have:

  • A high school diploma or equivalent.
  • A minimum of 2 years of experience in a customer-facing role.
  • Basic knowledge of PC software applications and medical terminology.

Physical Requirements:
Candidates must be able to move throughout the facility, stand or sit for extended periods, and lift up to 25 pounds as needed.

Join us at Cleveland Clinic, where you will be part of a team dedicated to providing the best care and support for our patients.