Logistics Support Specialist

4 days ago


Cerritos, California, United States OEC Group Full time

About OEC Group

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Orient Express Container (OEC) Group is a leading provider of freight transportation and logistics services, connecting over 50,000 customers worldwide through its global network of offices.

As a Sales Support Coordinator at OEC Group, you will contribute to maintaining customer relationships by generating pricing quotations for our sales team, analyzing shipping market trends, and keeping rate tables up-to-date.

  • We offer a competitive salary ranging from $22-$28/hour, based on relevant experience and education level.
  • Our comprehensive benefits package includes a flexible work arrangement, laptop provision, 10 paid days off, employee recognition programs, paid holidays, sick leave, health insurance, and a 401(k) retirement plan.

Key Responsibilities

  • Create high-volume sales quotes and respond to customer inquiries.
  • Update our internal sales platform with the latest rates.
  • Manage electronic communication with customers.
  • Analyze client shipment history to identify opportunities.
  • Serve as a key support member for our outside sales team to ensure exceptional customer satisfaction.
  • Collaborate with sales representatives on customer pricing and contract development.

Essential Qualifications

  • Demonstrate expertise in MS Excel, with a willingness to develop advanced skills.
  • At least one year of experience in a fast-paced office setting; prior experience in pricing or quoting is preferred.
  • Prior experience with CargoWise One ERP system is an asset.
  • Familiarity with Microsoft Office applications, including Outlook, Teams, and Word.
  • Ability to work independently and collaboratively on projects.
  • Discretion when handling confidential information.


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