Practice Support Associate
4 weeks ago
As a Practice Support Specialist at MetroHealth, you will play a vital role in enhancing the operational flow of our medical services. This includes performing a variety of duties to support our department and faculty members, upholding the mission, vision, values, and customer service standards of The MetroHealth System.
Key Responsibilities:
Enhance operational flow of assigned practice/medical service
Perform a variety of duties to support the department and assigned faculty members
Uphold the mission, vision, values, and customer service standards of The MetroHealth System
Requirements:
High school graduate or passage of a high school equivalency exam
Minimum three years of relevant experience
Proficient PC skills with Word, Excel, Access, Adobe Acrobat, PowerPoint, and the Internet
Excellent writing and interpersonal skills
Excellent customer service skills
Demonstrated organizational skills, communication skills, and problem-solving
Ability to work independently within a team environment
Ability to effectively communicate with a diverse group of individuals
Preferred Qualifications:
Associate's or Bachelor's Degree
Related experience in a medical practice
Experience working in an educational/medical research setting
Medical terminology
Medical program coordination experience
Bilingual Spanish based on departmental need
Physical Demands:
May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating
May need to remain still for extended periods, including sitting and standing
Ability to communicate in face-to-face, phone, email, and other communications
Ability to read job-related documents
Ability to use a computer
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