Practice Support Specialist

4 weeks ago


Cleveland, Ohio, United States The MetroHealth System Full time
Job Summary:

As a Practice Support Specialist, you will play a vital role in enhancing the operational flow of our assigned practice/medical service at the main campus satellites and affiliated community partners. Your duties will include performing a variety of tasks to support the department and assigned faculty members, upholding the mission, vision, values, and customer service standards of The MetroHealth System.

Key Responsibilities:

Enhance operational flow of assigned practice/medical service
Perform various duties to support department and assigned faculty members
Uphold mission, vision, values, and customer service standards of The MetroHealth System

Requirements:

High school graduate or passage of a high school equivalency exam
Minimum three years of relevant experience
Proficient PC skills with Word, Excel, Access, Adobe Acrobat, PowerPoint, and the Internet
Excellent writing and interpersonal skills
Excellent customer service skills
Demonstrated organizational skills, communication skills, and problem-solving
Ability to work independently within a team environment
Ability to effectively communicate with a diverse group of individuals

Preferred Qualifications:

Associate's or Bachelor's Degree
Related experience in a medical practice
Experience working in an educational/medical research setting
Medical terminology
Medical program coordination experience
Bilingual Spanish based on departmental need

Physical Demands:

May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating
May need to remain still for extended periods, including sitting and standing
Ability to communicate in face-to-face, phone, email, and other communications
Ability to read job-related documents
Ability to use computer

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