Front Desk Coordinator

4 days ago


Jersey City, New Jersey, United States Glowbar Full time
About Glowbar

Glowbar is a skincare company that's revolutionizing the industry with a people-centric approach. Our mission is to help individuals feel confident in their skin, and we've created a unique, 30-minute facial experience to make skincare more accessible, efficient, and effective.

With expert estheticians in each studio, we provide professional-grade results at an affordable price-point. We're committed to maintaining a special glow that sets us apart from traditional spas.

Our Culture

We're seeking passionate and service-oriented individuals who believe in a 'customer-first' mentality to join our founding team. Our experienced associates will be empowered to use their customer-oriented instincts to make decisions.

As long-term team members, our associates are collaborative, with a mind geared towards testing and learning to set a new standard for skincare.

Responsibilities
  1. Care for clients: Create a safe space for clients to navigate through our modern experience, guide them through check-in and retail check-out, and provide a friendly, compassionate environment.
  2. Care for our team: Provide feedback to management on progress and challenges, collaborate with estheticians on opportunities to improve the experience, and assist with daily studio tasks and projects.
Requirements
  • 1+ years of hospitality experience with a proven track record of superior customer service
  • Strong understanding of retail operations, policies, and procedures
  • Ability to prioritize and multi-task within a fast-paced environment
  • Flexibility to work a non-traditional schedule, including weekends, holidays, and some early morning/midday/late evening weekday availability
What We Offer

We're proud to offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, paid sick leave, paid holidays, short and long-term disability insurance, life insurance, commuter benefits, accident and critical illness insurance, employee assistance program, annual Glowbar membership, employee discounts, reliable schedules, community giveback, friends and family discounts, team member referral bonuses, career advancement opportunities, and discounts at a vast array of lifestyle brands and services.



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