Leasing and Sales Specialist

3 weeks ago


Newport News, Virginia, United States Drucker and Falk LLC Full time
Job Description

As a Leasing Consultant with Drucker & Falk LLC, you will be responsible for leasing apartments at the highest effective rent level possible while maintaining a strong customer service philosophy. Your duties will include performing miscellaneous clerical duties, supporting office personnel, and responding to resident requests promptly and courteously. You will also be responsible for maintaining a comprehensive working knowledge of all lease-related documents and accurately completing them in a timely manner.

The ideal candidate will have the ability to successfully interact with people, good organizational skills, and strong customer service and sales skills. They will also have a professional image and be proficient in performing various tasks, including standing, walking, using hands to finger, handle or feel, reaching with hands and arms, and talking or hearing. The employee may be required to lift and/or move up to 25 pounds.

Key Responsibilities:
  • Lease apartments at the highest effective rent level possible
  • Maintain a courteous and helpful attitude at all times
  • Respond to resident requests promptly and courteously
  • Be aware of company and community policies
  • Maintain accurate resident files
  • Enter computer data relative to residents and potential residents
  • Assist in developing and maintaining a resident retention/renewal program
  • Inspect apartments prior to move-in
  • Assist in leasing activities and resident relations
  • Be aware of rent levels and amenities of competitive communities
  • Assist in preparing the competitive market survey report
  • Greet new residents and assist with the move-in process
  • Verify application data
  • Qualify potential residents
  • Show the model and available ready vacancies
  • Participate in the coordination of community-sponsored events
  • Become certified as a Leasing Specialist through the company's in-house training program

Requirements:
  • Ability to successfully interact with people
  • Good organizational skills
  • Good verbal skills
  • Strong customer service and satisfaction philosophy
  • Proficient sales skills
  • Professional image


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