District Manager Chicago North
4 weeks ago
GameStop District Manager Role
At GameStop, we are committed to delivering exceptional customer experiences and driving business growth through innovative retail strategies. As a District Manager, you will play a critical role in leading our team of store leaders to achieve outstanding business results and provide unparalleled service to our customers.
Key Responsibilities:
- Lead and Develop Store Leaders: Attract, develop, and retain top talent by creating a positive, supportive, and results-driven work environment.
- Drive Business Results: Directly influence the talent development and business results of several field teams through GameStop's global performance management strategy and related tools.
- Ensure Successful Onboarding and Development: Ensure that successful onboarding and development occur throughout the district.
- Communicate Career Growth Opportunities: Communicate the potential that others have to grow with GameStop, including career path information.
- Model Professional Conduct: Personally model the professional conduct expected of all GameStop leaders.
- Respond to Business Opportunities: Respond favorably and quickly to all business opportunities identified through sales reports, profit and loss statements, turnover reports, and exit interview data.
- Validate Store Scheduling: Validate that stores are scheduling based on sales trends and business needs.
- Empower Store Teams: Empower store teams to act quickly and creatively to resolve guest issues, and respond effectively to guest issues elevated to the multi-unit or corporate level within three days.
- Monitor Store Appearance: Monitor stores' appearance and ensure all company standards are maintained.
- Discuss Store Relays and Promotions: Discuss store relays and promotions with each Store Leader to ensure accurate and timely execution.
Required Qualifications:
- 3 years of successful, related experience as a multi-unit leader required.
- Bachelor of Arts or Bachelor of Science from a regionally accredited college or university in a related field of study, such as business administration, is required, although equivalent experience may be accepted as a substitute.
- Proven ability to work productively with others, welcome and adapt well to change, communicate thoughts and feelings effectively, and receive and respond to feedback from others maturely.
Preferred Qualifications:
- Strong understanding of what is needed to motivate and retain top talent.
- Proven ability to achieve outstanding business results through others, from a distance.
- Proven commitment to self-directed learning, peer mentoring, and use of all GameStop development resources.
- Ability to travel unaccompanied and unassisted if necessary, including overnight stays.
- Strong guest service skills, including clear verbal and written communication skills.
- Strong organizational skills, with ability to handle multiple, detailed projects.
- Proficient use of electronic business tools: laptop computers, computer applications, in-store systems, and communications devices.
- Ability to move unassisted throughout stores for extended periods (up to 12 hours per day).
- Ability to lift and/or move objects and displays (up to 50 lbs.), bend, stoop, reach with arms and hands, and climb on ladders.
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